Service Technician: Fiber & Network Expert

Cogeco Connexion; Altona; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading technology provider is seeking a Service Technician to ensure high-quality performance for technical services and installations in Altona, Manitoba. The role involves troubleshooting, maintenance, and setup of video, internet, and telephony services. Candidates should have customer service experience, valid driver's license, and proficiency in Core Technician skillsets. This position offers competitive salary and a vibrant workplace culture, emphasizing both professional and personal development.

Benefits

Competitive salary

Medical coverage

401(k) plan eligibility

Tuition Reimbursement

Complimentary broadband services

Qualifications

• Demonstrated proficiency in Core Technician skillsets.
• Valid state driver’s license and a good driving record.
• Minimum of one year of direct customer service experience.

Responsibilities

• Perform reactive maintenance required to restore the HFC/FTTH network.
• Install, disconnect, and troubleshoot video, high-speed internet, and telephony services.
• Maintain and repair equipment with the HFC distribution system.

Skills

Core Technician skillsets

Customer service

PC and Windows software skills

Spanish proficiency

Education

High school degree or GED

Tools

Tools and equipment for installation and troubleshooting

Job description

A leading technology provider is seeking a Service Technician to ensure high-quality performance for technical services and installations in Altona, Manitoba. The role involves troubleshooting, maintenance, and setup of video, internet, and telephony services. Candidates should have customer service experience, valid driver's license, and proficiency in Core Technician skillsets. This position offers competitive salary and a vibrant workplace culture, emphasizing both professional and personal development.