Service Technician

WASH Multifamily Laundry Systems; Toronto; On-site; CAD 44,000 - 57,000; Full time

Job summary

WASH is seeking a Service Technician to service and maintain the full line of laundry equipment in customer locations across the USA and Canada.

Responsibilities include diagnosing, repairing, testing equipment, maintaining vehicle and inventory, and assisting installers as needed; a Natural Gas License/Certificate and a valid Driver's License are required.

The role emphasizes customer interaction, safety, and reliability in a fast-paced service environment with opportunities for growth.

Qualifications

• Valid Natural Gas License or Certificate of Qualification required or in progress.
• Valid Driver’s License with clean record.
• Basic mechanical and electronic aptitude and problem solving.
• Experience with washer/dryer repair a plus.
• Ability to work independently with minimal supervision.

Responsibilities

• Maintain, diagnose, repair and test laundry equipment in customer locations to company standards.
• Maintain professional relationships with customers/clients.
• Manage and maintain truck inventory and tools provided by the company.
• Keep company vehicle in safe working condition and support installers when needed.
• Respond to on-site retrofits and equipment overhauls; assist with site inspections.

Skills

Driver’s license

Mechanical aptitude

Electronic aptitude

Independent worker

Strong communication

Education

Natural Gas License or Certificate of Qualification

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team! The Service Technician will be responsible to service and maintain the full line of equipment and products offered by the company. Estimated Salary: $23.00 to $30.00 per hour based on qualifications and experience. Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.

What you’ll do:

• Maintain, diagnose, repair and test laundry equipment and other products supplied by the company in our laundry rooms or specific areas of a building to the company’s level of quality and standards.
• Maintain professional/friendly relationships with customers/clients
• Maintain and be accountable for truck inventory (parts and specialty tools provided by the company) to able to complete work in a timely manner
• Maintain company vehicle in safe working condition
• Assist installers when required
• Knowledge of basic hand tools
• Backup a service territory/Installer
• Assist with on-site retrofit, equipment overhauls etc.
• Complete vend adjustment
• Site Inspection evaluations

What we are looking for:

• Holds a valid Natural Gas License or Certificate of Qualification or be enrolled in a certified course to obtain a valid Natural Gas Certificate of Qualification as approved by the province.
• Valid Driver’s License and a clean driver’s abstract
• Basic mechanical and technical aptitude
• Basic electronic aptitude
• Minimum 1 year of small chassis Washer and Dryer appliance repair skills is an asset
• Multi-load Wash and Dryer appliance repair skills is an asset
• Self-Starter with proven ability to work with minimal supervision. Demonstrate strong technical, electrical, and mechanical ability. Ability to diagnose, trouble-shoot and assess plumbing, ventilation, electrical, make-up air requirements etc. Great organizational skills, related to maintain assets, travel and prioritizing workload to gain the best impact on productivity. Manage and maintain Coinamatic assets and expenses i.e.: vehicle, phone/communication device (tablet), fax machine, parts, uniform etc. Team player who can work with all levels of the organization i.e. sales, administration Excellent communication skills, verbal and written Able to work independently with minimal supervision Requires own basic tools Able to work flexible hours including weekends

The driving force to our success continues to be our customer service. As we build upon our Company’s legacy, growth and innovation are at the forefront of our strategic goals. We value trust, innovation, and integrity and are committed to helping you design your future and build your career. Whether you’re part of Operations, Sales, Marketing, Finance, Customer Service or have other talents to offer, the people you will work with are the best in the industry. Over the past five years we’ve doubled in size, pioneered new advances in laundry room technology, and modernized our systems. In being a people-centered company, we provide professional development, promotional opportunities, and a learning environment to continue to innovate. If our spirit of innovation and customer-focused approach speaks to you, we’d like to meet you!