Service Technician

Western Tractor Company Inc.; Lethbridge; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading agricultural equipment service provider in Lethbridge, Alberta, seeks a Heavy Equipment Technician. This role involves diagnosing, repairing, and maintaining equipment while traveling to local farms. Candidates should have a Journeyperson Certificate and 4+ years of experience in agricultural equipment repair. The position offers extensive training and development, competitive compensation, and a comprehensive health benefits package. Join our team and make a difference in the future of agriculture.

Benefits

Comprehensive health benefits

Paid time off

Training and development programs

Employer-matched retirement plan

Equipment and technology supply

Qualifications

• 4+ years in agricultural equipment repair or related field.
• Previous John Deere experience is an asset.
• Valid Driver's License required for travel.

Responsibilities

• Diagnose, repair, and maintain a range of equipment.
• Provide on-site service at local farms.
• Conduct routine checks and maintenance.
• Utilize John Deere programs for diagnostics.
• Collaborate with a dynamic team of professionals.
• Engage in ongoing training programs.
• Adhere to safety protocols.

Skills

Proficiency in diesel engines

Hydraulic systems

Electrical systems

Computer-based diagnostic tools

Attention to detail

Strong time management

Customer service focus

Adaptability

Education

Journeyperson Certificate – Heavy Equipment Technician (HET) or Agricultural Equipment Technician (AET)

Job description

Key Responsibilities

Use cutting‑edge tools and technology to diagnose, repair, and maintain a wide range of equipment.

Field Service Excellence

Travel to local farms to provide on‑site service. You'll be the expert that keeps everything running smoothly.

Routine Maintenance

Conduct regular checks and maintenance to ensure optimal performance and prevent any unexpected downtime during crucial farming seasons.

Tech‑Savvy

Utilize John Deere computer programs to access manuals, run diagnostics, carry out precise repairs, and install the latest upgrades and modifications to equipment.

Team Collaboration

Work alongside a dynamic team of skilled professionals, sharing insights and solving complex technical problems together.

Continuous Learning

Engage in company‑sponsored training programs to expand your expertise and stay ahead of the curve.

Safety Mindset

Adhere to all safety protocols to ensure a safe working environment for yourself and your colleagues.

Requirements

Education: Journeyperson Certificate – Heavy Equipment Technician (HET) or Agricultural Equipment Technician (AET).

Experience: 4+ years in agriculture equipment repair or a related field. Previous John Deere agricultural equipment and product experience is an asset.

Technical Skills: Proficiency in diesel engines, hydraulic systems, electrical systems, and computer‑based diagnostic tools.

People‑Focused: Team player with a friendly, professional attitude and focus on customer service.

Soft Skills: Attention to detail, strong time management, ability to work independently, and adaptability.

Physical Capability: Ability to lift, carry, push, and pull up to 50 lbs with long periods of standing and walking.

Valid Driver's License: You'll need this for travel to service calls.

Benefits

Training and Development: We keep our team current by investing twice as much in training as any other John Deere dealer in Southern Alberta both inside and outside of our dealership.

Paid Time Off: Recognizing the importance of work‑life balance, we provide you with paid time off beginning at 3 weeks in your first year of employment.

Sponsorship: Take advantage of our sponsorship opportunities to help you hone your skills and accumulate on‑the‑job hours and experience toward your apprenticeship.

Health and Wellness: We provide a comprehensive health benefits package to keep you and your family healthy, including life insurance, disability insurance, critical illness, accidental death & dismemberment, extended health, dental, prescription drug coverage, and an employee and family assistance program.

Retirement: Plan for your retirement by participating in our employer‑matched Registered Retirement Savings Plan.

Compensation: You'll enjoy a competitive compensation scale, incentive programs, and opportunities for advancement.

Equipment: We supply the equipment and technology needed to excel in your role, including an annual boot and tool allowance.

Join us in revolutionizing the future of agriculture – where your skills have a direct impact on the success of farmers and the sustainability of our industry. We can't wait to welcome you to our team!

If you have questions, please email [e-mail].