Service Technician

LanceSoft Inc; Laval (administrative region); On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading repair services company in Laval, Quebec seeks a dedicated professional for tool repair. The role involves performing high-quality repairs, maintaining a safe work environment, and ensuring customer satisfaction. Candidates should possess mechanical or electrical repair experience and a High School Diploma or equivalent. The position requires the ability to lift up to 70 lbs. and stand for long periods while working on tool repairs. Commitment to safety regulations and teamwork is essential.

Qualifications

• Experience in repairing company tools through proper diagnosis and corrective measures.
• Able to lift up to 70 lbs and stand for long periods.

Responsibilities

• Perform quality repairs to company products using appropriate tools.
• Conduct final functional and safety testing after repairs.
• Maintain organized work areas and proper equipment.

Skills

Mechanical or electrical repair experience

Experience using Windows applications

Education

High School Diploma/GED or equivalent

Job description

In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of the company equipment. Maximize productivity within Repair Operations while delivering high quality, timely repairs of company tools and enhancing the value-added image associated with owning a company tool. Contribute to the Company's financial success through COGS control, process improvement, and cost containment throughout the repair process. Provide best-in‑class tool repair service in support of company’s Lifetime Service value proposition.

Principle Duties and Responsibilities

• Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on‑line repair manuals, schematics, and technical files
• Perform high quality repairs to company products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems
• Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of company tools
• Conduct final functional and safety testing after every repair to ensure customer safety
• Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner
• Follow company policies, procedures, and rules
• Follow and abide to the company's culture, values, and principles
• Perform other duties as assigned by supervisor

Adverse Work Conditions

• Workshop environment subject to noise, dust, and other particles
• Must have the ability to use hand tools and equipment to disassemble and assemble power tools

Safety Equipment Required

• Must observe and abide by all safety regulations as required by the company and Occupational Health and Safety Standards (OSHA)
• Must wear steel toe boots, safety glasses, safety gloves, and other safety equipment, as required, when working in the facility and/or operating machinery

Physical Requirements

• Occasionally lift up to 70 lbs.
• Stand for long periods of time and perform repetitively reaching, bending, and climbing.
• Must be able to stand for up to 8 hours daily while performing tool repairs at workstation

Skills

• Experience in mechanical or electrical repairs
• Experience using Windows applications preferred

Education

High School Diploma/GED or equivalent experience required