Service Team Lead – Fresh Food Retail

Farm Boy; London; On-site; CAD 35,000 - 45,000; Full time

Job summary

A fresh food retailer in London, Ontario is seeking an Assistant to the Service Department Manager. This role requires excellent customer service skills, a background in business, and supervisory experience. You will support the team by ensuring quality service and handling various operational responsibilities. Flexibility in scheduling is a must, and fluency in English is required, with French as an asset.

Benefits

Accommodation available for disabilities

Qualifications

• Minimum of 1 year of supervisory or management experience in a similar role.
• Willingness to complete Smart Serve within 6 months.
• Fluency in English; French is an asset.

Responsibilities

• Provide superior customer service and support the vision of fresh shopping experience.
• Support team development through training and coaching.
• Safeguard financial information and oversee front-end staff.
• Ensure department cleanliness and assist with office management.
• Maintain a flexible schedule including nights and weekends.

Skills

Organizational skills

Interpersonal skills

Analytical skills

Communication skills (written and oral)

Judgment and decision-making

Ability to learn systems/tools

Customer service

Flexibility in scheduling

Education

Post-secondary program with emphasis in business

Job description

A fresh food retailer in London, Ontario is seeking an Assistant to the Service Department Manager. This role requires excellent customer service skills, a background in business, and supervisory experience. You will support the team by ensuring quality service and handling various operational responsibilities. Flexibility in scheduling is a must, and fluency in English is required, with French as an asset.