Service Team

Panda Restaurant Group; Toronto; On-site; CAD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Flexible schedules

Great pay

Free meals while working

Medical, Vision, Dental

Short-Term Disability

401K with company match

Vacation and sick leave

Leave Share Program

Associate discounts

Referral bonus

Training and leadership development

Job summary

Panda Restaurant Group is seeking a Service Team Associate to create a welcoming guest experience, handle payments, and support food service in a fast-paced setting. You may work at front counter, drive-through, or kitchen, depending on needs.

Training is provided, and there is opportunity for career growth within a community-focused brand. We offer flexible schedules and meals during shifts, plus comprehensive benefits for eligible associates as part of our Panda Cares and wellness programs.

Qualifications

• Friendliness and helpful attitude to guests.
• Experience in operations is a plus.
• High school completion or equivalent; Food Handler certification may be required per location.

Responsibilities

• Provide exceptional dining experience by greeting guests and taking orders.
• Serve food and handle payments at the cash register.
• Keep store clean and ensure safety procedures are followed.
• Work efficiently in a fast-paced kitchen and may rotate between front counter, drive-through, or kitchen.
• Collaborate with team to meet daily goals in a positive environment.

Skills

Customer service

Team player

Cash handling

Education

High school

Food Handler certification

Job description

Join us as a Service Team AssociateWe’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There’s always something new to learn, do, and accomplish. If you don’t have experience, we’ll train you! You’ll get opportunities to gain skills that help you rise in your career, no matter where you go. We’re all about giving back, so you’ll also get the chance to impact your community through our Panda Cares initiative. Let’s work together.Essential Functions for Service Team Associates:Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash registerMaintains the cleanliness and appearance of the storeFollows Operations Standards and Safety Procedure to serve fresh and quality foodWorks efficiently in fast paced kitchen environment, and may work at different positions – Front counter, Drive Through or KitchenWork effectively with team members to meet daily goals in a fun, positive environment.How we reward you:**Flexible schedulesGreat payFree meals while working at PandaMedical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associatesHealth Care and Dependent Care Flexible Spending accounts401K with company matchVacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associatesAssociate discounts for many brandsReferral bonus for eligible associatesOpportunity to give back to your communityHands-on paid training to prepare you for successOn-Going Career & Leadership DevelopmentOpportunities for growth into management positionsPre-Tax Dependent Care Flexible Spending AccountPlease refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf for details.**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.Qualification:Friendly and helpful team membersOperations experience is a plusSome high schoolFood Handler certification may be required depending on local requirements, acquired at your expenseADA Statement:While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.Panda Strong since 1983:Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.You’re wanted here:Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to [e-mail].