Service Professional - Vancouver

Intello Technologies Inc.; Calgary; On-site; Full time

Job summary

A leading telecommunications provider in Calgary is seeking sales champions with a technical edge to join their Customer Solutions Delivery team. This role offers an hourly wage of $25.70 plus commissions and requires expertise in consultative selling. Ideal candidates will have a strong problem-solving mindset and technical knowledge of consumer electronics. Enjoy extensive training and a chance to grow within a dynamic company that values diversity and community impact.

Benefits

Hourly wage plus sales commissions

Employee share purchase plans

Service discounts

Health and dental benefits

Extensive training and career progression

Qualifications

• Proven ability to exceed sales targets.
• Experience with consultative and solutions-based selling.
• Strong technical knowledge of consumer electronics.
• Ability to work independently and collaboratively.
• Flexibility to work various shifts.

Responsibilities

• Drive sales through exceptional customer service.
• Educate customers about products and services.
• Handle objection and build trust with customers.

Skills

Sales expertise

Technical aptitude

Consultative selling

Problem-solving skills

Effective communication

Education

Completed Grade 11 Math

Job description

Get ready to be blown away! Our high-performing Customer Solutions Delivery team at TELUS is revolutionizing the future by connecting homes and businesses across Canada to our lightning-fast TELUS PureFibre™ network while driving revenue growth. We're looking for sales champions with technical expertise who thrive on exceeding targets and delivering exceptional service installations. Our mission is to maximize customer value where our customers can truly thrive, and we're doing it together with our amazing colleagues across TELUS.

What’s in it for YOU?

We know that our success is tied to the people we hire, which is why the rewards of starting your career with TELUS include an hourly wage of $25.70 plus sales commissions, annual bonuses and regular increases. We will provide you with extensive training to ensure your success in this role. We also offer employee share purchase plans, service discounts and additional health and dental benefits. You will have the chance to create a long-term career with a leading-edge team that strongly believes in our social purpose and giving back to the communities in which we work, live and serve.

Finally, a career you'll love with a company you can grow with.

Qualifications

You're our missing piece of the puzzle!

You're passionate about sales with proven ability to exceed targets through technical expertise

You excel at consultative selling and can turn service calls into sales opportunities

You are driven by solutions-based selling and enjoy recommending products and services that will make your customers' lives easier.

You have natural technical aptitude and passion for technology, with proficient knowledge of consumer electronics

You thrive on objection handling and excel at building trust through technical competence

You can work collaboratively in team environments while operating independently with minimal supervision

You have strong problem-solving skills and maintain high performance under time constraints

You have normal colour vision which is required to work with colour‑coded wiring

You can handle physically demanding workload including standing, lifting, climbing ladders, bending, crawling in confined spaces, and working in various indoor/outdoor environments

You are flexible and able to work various shifts: days, evenings, weekends, statutory holidays, to meet business needs and customer availability, with the possibility of working out of town assignments

You're fluent in English with a clear, genuine and persuasive communication style, additional languages are considered beneficial

Your written and oral communication skills are professional

You enjoy continuous learning and have the ability to learn formally and informally in a dynamic environment

Requirements:

Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed

Completed a minimum of Grade 11 Math, we'll need your transcripts and/or diplomas

Great to have:

Any previous experience and/or education in telecommunications or security would be an asset

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Our team is all about making a connection with our customers and within our communities.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

3,300 +
Field service and support team members

1.5 to 4
Months of intensive training for new technicians and an award‑winning certification program for career progression

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.