Service Officer

Kelly; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial services company is seeking a motivated Service Officer for a hybrid position in Edmonton, Canada. In this role, you will fund mortgages, review documentation, and ensure compliance with internal processes. Ideal candidates have experience in banking/accounting, strong attention to detail, and proficiency with Microsoft Office. Kelly offers a range of benefits including medical, dental, and retirement plans.

Benefits

Medical benefits

Dental benefits

Vision benefits

Telemedicine

Retirement savings plan

Paid sick leave

Responsibilities

• Fund mortgages and home equity lines of credit (HELOCs).
• Review documentation and resolve discrepancies promptly and accurately.
• Ensure compliance with internal processes and SLAs.

Skills

Banking / Accounting / Bookkeeping experience

Strong attention to detail

Proficiency with Microsoft Office

Experience meeting SLAs

Strong written and verbal communication skills

Initiative and strong work ethic

Job description

Service Officer

Work Arrangement

Hybrid

Why Join Us?

Looking for a fully remote opportunity where you can grow your career in the banking and financial industry? As an Services Officer, you’ll join a supportive and collaborative team that plays a key role in keeping business operations secure and efficient.

Responsibilities

• Fund mortgages and home equity lines of credit (HELOCs)
• Review documentation and resolve discrepancies promptly and accurately
• Ensure compliance with internal processes and SLAs

Required Hard Skills

• Banking / Accounting / Bookkeeping experience
• Strong attention to detail
• Proficiency with Microsoft Office
• Experience meeting SLAs
• Strong written and verbal communication skills
• Initiative and strong work ethic

Sound Like You?

If you’re motivated, detail-driven, and ready to contribute to a dynamic operations team, we’d love to hear from you.

Benefits

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.