Service Hub - Plant Manager

Techtronic Industries Canada Inc.; Milwaukee (WI); On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

100% employer-paid health and dental coverage

Competitive base salary with an annual bonus

Company-matched savings plan

$500 in flexible wellness credits

Generous paid time off

Access to virtual healthcare services

Exclusive employee perks

Education reimbursement program

Job summary

A leading global tools manufacturer in Canada is seeking a Plant Manager for its Service Hub. In this role, you will ensure operational excellence and lead a high-performing team. You will oversee repair operations, manage inventory, and support new product development while fostering an inclusive culture. Ideal candidates will have 10+ years of operational leadership experience, along with a Bachelor’s degree in a relevant field. The position offers a competitive salary and comprehensive benefits including health coverage and bonuses.

Qualifications

• 10+ years of leadership experience in operations, including 5+ years in plant management.
• Experience in service environments and new facility startups is highly preferred.
• Demonstrated success in driving continuous improvement and year-over-year efficiencies.

Responsibilities

• Lead the launch and ongoing operations of a high-volume service repair-focused Hub.
• Drive operational excellence, managing daily production and building high-performing teams.
• Manage service parts inventory and production materials.

Skills

Leadership

Operational discipline

Lean/Six Sigma

Inventory management

Project management

Communication skills

Education

Bachelor’s degree in Operations Management or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)

Job description

Plant Manager – Service Hub

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | Milwaukee Service Repair Hub East (Canada) | M2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world‑class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast‑paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership. With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

As Plant Manager, you will lead the launch and ongoing operations of a high‑volume, service repair‑focused Hub. You’ll be responsible for driving operational excellence, managing daily production, and building a high‑performing team aligned with TTI Canada’s core values. This role requires strong leadership, strategic coordination with corporate and cross‑functional teams, and a commitment to continuous improvement. You will oversee repair operations, inventory and materials management, support new product development, and ensure the facility operates safely, efficiently, and with a focus on quality. Your leadership will be key in fostering an inclusive workplace and preparing the plant for future growth.

What You Will Do

• Play a key role in launching the Service Hub, ensuring alignment with project timelines, deliverables, and strategic goals, while coordinating closely with corporate leadership and cross‑functional teams.
• On‑going management of repair, reconditioning and returns, driving operational excellence, team performance, and continuous improvement, while maintaining daily production targets.
• Drive future growth initiatives, expanding plant capabilities and workforce.
• Establish and maintain efficient, safe, and high‑quality repair operations in a high‑volume, low‑automation environment.
• Align with leadership, engineering and Service Hubs in United States to ensure process consistency and share best practices.
• Manage service parts inventory and production materials, ensuring seamless coordination with planning, logistics, and warehouse functions.
• Support new product development initiatives and adjust plant operations to accommodate evolving technologies and service requirements.
• Foster an inclusive, respectful, and engaging workplace that attracts and retains top talent, championing TTI Canada’s cultural values across all levels of the organization.
• Oversee training programs that support both job performance and career advancement.
• Ensure the facility is safe, efficient, and visually appealing.

What You Will Bring

• Bachelor’s degree in operations management, Engineering, Business Administration, Industrial Technology, or equivalent experience.
• 10+ years of leadership experience in operations, including 5+ years in plant management.
• Experience in service environments and new facility startups is highly preferred.
• Proven ability to build high‑performing teams and instill a strong company culture.
• Expertise in Lean/Six Sigma, inventory management, and project management.
• Strong operational discipline, demonstrated through experience with 5S practices, Gemba Walks, KPI tracking, and cross‑training strategies that drive efficiency and team performance.
• Experience working cross‑functionally with distributed teams and sister plants.
• Demonstrated success in driving continuous improvement and year‑over‑year efficiencies.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
• Frequent travel (up to 75%) during initial training and pre‑launch phase.
• Occasional travel (10–15%) post‑launch, primarily domestic and short‑term, including visits to other facilities, customers, and suppliers.

What You Will Get

• 100% employer‑paid health and dental coverage – for you and your family.
• Competitive base salary with an above‑market annual bonus.
• Company‑matched savings plan – we’ll match your contributions up to 6% of your earnings.
• $500 in flexible wellness credits – choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA).
• Generous paid time off, including vacation, personal days, and volunteer time.
• Access to virtual healthcare services – anytime, anywhere.
• Exclusive employee perks – including brand discounts & preferred pricing with external vendors.
• Education reimbursement program – supporting your continued learning and development.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.