service dispatcher

Medrides By Miracle.; Northeastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A transportation service company in Sudbury is seeking a full-time Service Dispatcher. The ideal candidate will manage urgent dispatch calls, coordinate personnel, and ensure efficient equipment functioning in a fast-paced environment. Candidates should have some service dispatching experience and a high school diploma. Benefits include health coverage, free parking, and training opportunities. This role offers a salary of $34.15/hr with various shift options.

Benefits

Health care plan

Dental plan

Paid learning/training

Free parking

On-site daycare

Wellness program

Qualifications

• 7 months to less than 1 year experience in transportation or service dispatching.
• Experience with Delivery, Taxi, or Trucking services is preferred.
• Fluent in English.

Responsibilities

• Ensure proper functioning of equipment and dispatch personnel as required.
• Follow up on work orders and maintain driver records.
• Operate dispatching equipment and respond to urgent calls.

Skills

Attention to detail

Fast-paced environment

Repetitive tasks

Ability to work under pressure

Education

Secondary (high school) graduation certificate

Tools

Monitoring and tracking software

Word processing software

Database software

Electronic mail

Electronic scheduler

MS Windows

Job description

Position: Service Dispatcher

Job Details

• Location: Sudbury, ON P3E 6C3
• Work location: On site
• Salary: $34.15 per hour (30–40 hours per week)
• Employment type: Permanent, full time
• Shift options: Early morning, Morning, Day, Evening, Night, Weekend, Overtime required, Shift
• Start date: As soon as possible
• Vacancies: 3

Job Overview

Provide dispatch services for safety-critical operations, ensuring the proper functioning of equipment, timely crew coordination, and accurate record-keeping for transportation and emergency response activities.

Responsibilities

• Ensure proper functioning of equipment
• Dispatch personnel as required by emergency situations
• Follow up on issues with work orders
• Maintain vehicle operator work records
• Operate radio equipment
• Process and transmit information and instructions to coordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Respond to urgent calls from individuals who find themselves in life‑threatening situations and who require assistance

Experience & Specialization

• Experience: 7 months to less than 1 year in transportation or service dispatching
• Service experience: Delivery, Taxi, Trucking

Computer & Technology Knowledge

• Monitoring and tracking software
• Word processing software
• Database software
• Electronic mail
• Electronic scheduler
• Internet
• MS Windows

Education

• Secondary (high school) graduation certificate

Languages

• English

Work Conditions & Physical Capabilities

• Attention to detail
• Fast‑paced environment
• Repetitive tasks
• Tight deadlines
• Work under pressure

Security & Safety

• Criminal record check required

Benefits

• Health benefits: Dental plan, Health care plan, Paramedical services coverage
• Long‑term benefits: Maternity and parental benefits
• Other benefits: Free parking, Learning/training paid by employer, On‑site amenities, On‑site daycare, On‑site housing options, Team building opportunities, Travel insurance, Variable or compressed work week, Wellness program

Employment Groups

This employer promotes equal employment opportunities for all job applicants, including those self‑identifying as a member of the following groups. Membership is not a job requirement. All interested applicants are strongly encouraged to apply.

• People with disabilities: Provides physical accessibility accommodations (ramps, elevators, etc.) and applies inclusive recruitment policies.
• Newcomers and refugees: Supports social and labour market integration, foreign credential recognition, mentorship, and diversity training.
• Youth: Offers mentorship, coaching, networking, and awareness training.
• Indigenous people: Provides mentorship, coaching, networking, cultural competency training, and access to Elders.
• Mature workers: Discourages age discrimination, offers mentorship, and phased retirement options.

Who can apply?

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

Advertised Until

2026-01-21