Service Desk Projects & Audit Leader – Onsite Brampton

IKO Global; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading building materials company in Mississauga is looking for a Manager, Service Desk Projects, and Audit. This full-time role involves overseeing projects requiring Service Desk support and ensuring timely delivery. The ideal candidate will have extensive IT experience, strong leadership skills, and a commitment to optimizing service delivery. Benefits include health insurance, paid vacation, and employee perks.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-term Disability

Short-term Disability

Tuition reimbursement

Paid Vacation

Qualifications

• 8+ years of progressive IT experience, including network administration and project management.
• 5+ years of managerial experience with strong technical leadership skills.
• Experience in managing contracts and SLAs.

Responsibilities

• Oversee project tasks and deliverables to maximize results.
• Conduct comprehensive audits post-go live.
• Ensure end-user training is provided on all tools.

Skills

Network administration

Technical support

Project management

Vendor management

Risk management

Analytical skills

Education

Bachelor’s degree in computer science

Job description

A leading building materials company in Mississauga is looking for a Manager, Service Desk Projects, and Audit. This full-time role involves overseeing projects requiring Service Desk support and ensuring timely delivery. The ideal candidate will have extensive IT experience, strong leadership skills, and a commitment to optimizing service delivery. Benefits include health insurance, paid vacation, and employee perks.