Service Delivery Manager

GardaWorld; Fredericton; On-site; CAD 65,000 - 85,000; Full time

Job summary

A prominent security services provider is seeking a Service Delivery Manager in Fredericton. You will lead operational efficiency, optimize processes, and build high-performing teams. The ideal candidate holds post-secondary education, possesses strong leadership and problem-solving skills, and has 1-3 years of management experience. This permanent position offers an exciting opportunity to drive strategic initiatives and enhance organizational effectiveness.

Qualifications

• 1-3 years of direct management experience.
• Strong leadership skills with a track record of building high-performing teams.
• Ability to drive results in a dynamic environment.

Responsibilities

• Conduct and manage daily operations to meet productivity targets.
• Develop and implement streamlined processes to enhance efficiency.
• Monitor performance metrics and analyze data for improvements.
• Foster a culture of teamwork and continuous improvement.
• Resolve operational challenges swiftly to minimize workflow disruption.

Skills

Leadership skills

Analytical abilities

Problem-solving skills

Communication skills

Education

Post-secondary education or equivalent work experience

Job description

Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.

Job Responsibilities

• Conduct and manage daily operations to meet productivity targets and quality standards.
• Develop and implement streamlined processes to enhance efficiency.
• Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
• Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
• Foster a culture of teamwork, accountability, and continuous improvement among team members.
• Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Qualifications

• Post‑secondary education or equivalent work experience.
• A minimum of 1-3 years of direct management experience.
• Strong leadership skills with a track record of building high‑performing teams.
• Exceptional analytical and problem‑solving abilities.
• Excellent communication and interpersonal skills.
• A strategic mindset with the ability to drive results in a dynamic environment.

Employment Details

• Employment Type: Permanent
• Location: Fredericton International Airport (YFC)

If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!

Accommodations are available upon request to support your participation during all stages of the recruitment process.

AVATL