Service Coordinator: Customer Support & Operations

Advantage Personnel; Dartmouth; On-site; CAD 30,000 - 60,000; Full time

Job summary

A staffing agency is seeking a Service Coordinator to provide front-line customer support in a busy service department in Halifax. This full-time role involves greeting customers, processing repairs, and coordinating workflow while handling administrative and communication tasks. Candidates should have customer service experience, strong organizational skills, and proficiency in Microsoft Office. This opportunity also includes basic accounting duties and requires a friendly, professional demeanor to ensure smooth operations.

Qualifications

• Previous experience in customer service or office administration.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent verbal and written communication skills.

Responsibilities

• Greet and assist customers at the service counter courteously.
• Receive and process customer equipment for repair.
• Coordinate service department workflow for timely completion of work orders.
• Prepare and process work orders and related documents.
• Communicate with customers regarding service updates and equipment pickup.

Skills

Customer service experience

Organizational skills

Communication skills

Microsoft Office Suite proficiency

Job description

A staffing agency is seeking a Service Coordinator to provide front-line customer support in a busy service department in Halifax. This full-time role involves greeting customers, processing repairs, and coordinating workflow while handling administrative and communication tasks. Candidates should have customer service experience, strong organizational skills, and proficiency in Microsoft Office. This opportunity also includes basic accounting duties and requires a friendly, professional demeanor to ensure smooth operations.