Service Clerk - Part Time

Metro Inc.; Ottawa; On-site; CAD 23,000 - 24,000; Part time

Job summary

Metro in Ottawa is hiring a Service Clerk for a part-time, permanent, unionized position in the front-end team. The wage starts at $16.90–$17.20 per hour, with potential increases based on knowledge, skills, and experience.

You will engage customers, assist with transactions, and help provide an excellent shopping experience while meeting flexible scheduling needs, including nights and weekends. A retail background is an asset for this role.

Qualifications

• Customer service-focused approach
• Clear communication with customers
• Retail experience is considered an asset
• High attention to detail and basic numeracy skills
• Ability to stand for extended periods
• Must be available for flexible shifts including nights and weekends

Responsibilities

• Assist customers with purchases and inquiries in the front-end area
• Operate cash register and handle transactions efficiently
• Maintain a clean, organized, and welcoming store environment
• Support the front-end team to ensure a smooth shopping experience

Skills

Customer service-driven

Strong communication

Retail experience (asset)

Attention to detail

Numeracy

Stamina to stand long periods

Flexible shifts (nights/weekends)

Job description

Position Title: Service Clerk - Part Time

Position Type: Part time

Job Requisition ID: 50021

Banner: Metro

Employment Type: Permanent

This position is part of a unionized bargaining unit. The hourly wage for this position starts at $16.90 - $17.20 and is established in accordance with the collective agreement. Depending on a candidate’s relevant knowledge, skills, education, and prior experience, a higher hourly wage may be offered. Any hourly wage offered for this role, whether starting or higher, will fall within the wage scale established for this position in accordance with the collective agreement.

This is a posting for an existing permanent part-time position

Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our customers! Our front-end team is fundamental to Metro’s overall success, our cashiers are significant to the shopping experience we provide our customers.

If you are interested in joining, enjoy meeting new people and helping others, the Front-End Department is waiting for you!

General Qualifications

• Customer service-driven
• Strong Communication Skills
• Retail experience considered an asset.
• High attention to detail and basic level of numeracy skills
• Able to stand for extended periods
• Must be available to work flexible shifts which may include nights and weekends

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

Disclosure on Use of Artificial Intelligence in Recruitment:

At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.