Service Centre Manager - Speedy Glass

Belron; Goderich; On-site; CAD 58,000 - 70,000; Full time

Benefits offered by this job

Benefits package

Pension plan

Job summary

Belron Canada seeks a Service Centre Manager to oversee daily operations, lead a collaborative team, and build genuine customer relationships while driving store performance.

The role emphasizes hands-on customer engagement, team development, and achieving revenue goals with 90% customer-facing time; salary range and comprehensive benefits are provided.

Qualifications

• 3 years of management and/or leadership experience preferred.
• Sales experience would be a bonus.
• Hands-on experience with vehicles is an asset, but not required.

Responsibilities

• Build genuine customer relationships and take pride in store performance.
• Be the face of the Service Centre and spend 90% of time customer-facing.
• Lead a team to achieve results by managing staff time and goals.

Skills

Management experience

Sales experience

Team leadership

Customer service

Job description

Automotive glass technology is helping transform how we experience the road. At Belron Canada , the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Service Centre Manager

As a Service Centre Manager, you will be able to have a hands-on role in the day-to-day operations of your Service Centre. You will help your team succeed by being the person that people count on, holding yourself and others accountable for results, and creating a supportive environment that brings out your best. You will make a difference by adding your own special touch to the way things get done and leading by example.

If you are interested in leading a collaborative team that gets results, this is the perfect place for you to start your career.

Your role at a glance

Your role is to take ownership of your Service Centre and be a role model for your team by building genuine customer relationships and taking pride in your store’s performance.

You will continue to make a difference by:

• Being the face of your Service Centre by ensuring all customers are met with the care they deserve (90% of your time will be spent customer-facing).
• Adding value to the customer and identifying opportunities to boost your store’s revenue.
• Leading a team to achieve results by managing your staff’s time strategically, staying on top of your team’s goals, and asking for help when you need it.

Who you are

• 3 years of management and/or leadership experience preferred. That coupled with sales experience would be a bonus!
• You show an interest in your team and focus on helping extraordinary people grow.
• You are intrigued by challenges and see an opportunity in every situation.
• Hands-on experience with vehicles is an asset, but not required.

Why Belron Canada will bring out your best

• You will be able to see the results of your work and are given the opportunity to try new things.
• Forget unpredictable schedules and long hours. We have a life and know you have one too.
• Our comprehensive benefits and pension package starts on your first day of employment.
• We are a growing organization where opportunities for advancement, training, and skill-development are always coming up.

Vacancy Status

This opportunity is for an existing role within our organization.

Compensation

Salary for this role is between $58000 - $70000 annually. Compensation details listed in this posting reflect the range of pay. Individual pay is determined by skills, qualifications, experience, and location.

Recruitment process

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

Accessibility

We welcome all applicants for this position and are committed to providing reasonable accommodations during the recruitment and selection process. If you are contacted for a job opportunity, please let us know if you require accommodations because of disability to ensure your fair and equitable participation throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience