Service and Install Technician

Hudson Entry and Automation; London; On-site; CAD 33,062 - 48,216; Full time

Benefits offered by this job

Competitive hourly pay ($24-$35/hr)

Overtime and bonus opportunities

Medical, dental, vision benefits

Company vehicle and tools

Paid time off

Quarterly reviews

Company events

Store discounts

On-site parking

Job summary

A dynamic security and automation firm in London, Ontario is seeking enthusiastic team players for multiple technician roles. Ideal candidates will have strong customer service skills, a good sense of humor, and a willingness to learn and grow. The position involves a mix of fieldwork and customer interaction, where team collaboration is essential. We value character and potential over experience, offering competitive pay, benefits, and opportunities for career advancement in a supportive environment.

Qualifications

• Valid G license & clean abstract required.
• Able to work outdoors, on ladders, and lift 50 lbs.
• Clean police record essential.

Responsibilities

• Install, fix, wire, troubleshoot, and test equipment.
• Provide excellent customer service on-site.
• Work collaboratively in teams and pairs.

Skills

Good customer service skills

Organization

Humor

Growth mindset

Tools

AI tools

Field management system

Job description

We Don’t Just Hire People - We Build Teammates.

Hudson is a different kind of security, doors, automation, and locksmithing company.

We’re part construction, part tech, part problem-solvers, part “MacGyver meets Mythbusters,” and part “laugh until someone snorts.”

We protect people, property, and livelihoods - and we never forget the responsibility that comes with that.

But we also celebrate National Pretzel Day.

We run rock-paper-scissors tournaments for a 5-pound chocolate bunny.

We roast each other’s inner nerds (lovingly), and we take pride in the fact that Hudson laughs together - a lot.

If that sounds like your kind of place… keep reading.

Who We Are (All Under One Roof):

Hudson Entry & Automation brings together three powerful service areas inside one unified operating company:

Security & Access Systems

• Access control, cameras, alarms, automated door operators, telephone entry, physical/electronic security systems, and gate control.

Perimeter & Gate Automation

• Cantilever sliding and swing gates, barrier gates, bi-folding gate systems, parking access and revenue control, automated door operators, wiring, fencing, and specialty automation projects.

Commercial Doors & Hardware

• Overhead doors, dock levellers, hollow-metal and steel doors, commercial hardware, closers, locksmithing, restricted key systems, master keying, and life-safety hardware.
• Different crafts, same mission:

Build a team with heart, humour, humility, grit - and exceptional skill.

The Hudson Technical Career Ladder

At Hudson, your career grows with you. We don’t do dead-end positions.

Every field role falls into one of our five technical levels:

Junior Technician

• Learning, observing, improving. Hungry and dependable.

Technician

• Capable, confident, independent on smaller tasks, reliable backup on big ones.

Lead Technician

• Takes ownership of jobs, mentors others, and runs small teams.

Senior Lead Technician

• Top performer. Trusted with complex, custom, or high-stakes projects. Helps shape standards.

Technical Operations & Sales (Inside Role):

A highly respected next step for Senior Leads who want to:

• Mentor and coach both field and office staff.
• Work directly with clients.
• Support project planning and quoting.
• Strengthen the company with their experience.
• Help build internal training and systems.

It’s a role built for leaders who want to grow their impact beyond the field.

Not Everyone Stays in One Lane - And That’s a Good Thing:

• Some technicians discover they love working with customers.
• Some get hooked on project planning.
• Some become absolute wizards with AI tools or digital workflows.

At Hudson, you can transition into:

• Project Management.
• Sales & Estimation.
• Service Coordination.
• Business Operations.
• Internal Training & Systems Development.
• AI-enabled tools and knowledge management.

We’re not a company that says, “Stay in your lane.”

We’re a company that asks, “Where do you shine?”

Who Thrives at Hudson (And Who… Doesn’t)

This is where we break the mould.

You will thrive here if you:

• Have a good sense of humour.
• Can laugh at yourself.
• Can lead one day and assist the next.
• Appreciate a team where everyone takes a turn leading.
• Are humble, competent, caring.
• Love learning and want to grow.
• Can say “I messed up,” “I was wrong,” and “I’m sorry”
• Enjoy cross-training and sharing knowledge.
• Have a growth mindset, hate stagnation, and despise “we’ve always done it that way” thinking.
• Enjoy working alone sometimes and in small 2-3 person teams other times.
• Want a career where the work matters.

You will NOT thrive here if you:

• Are arrogant.
• Are disrespectful.
• Are unteachable.
• Are a jerk.
• We say it clearly:
• No jerks. No exceptions.

The Hudson Work Style:

• 80% field work 20% reporting, notes, photos, digital documentation Lots of teamwork (pairs or small groups) Fast learning and constant improvement
• The work is physical, challenging, meaningful - and never boring.
• You’ll install, fix, wire, troubleshoot, test, bend conduit, align hardware, solve problems, and occasionally become the hero of someone’s day.
• And you’ll laugh. A lot.

Smarter, Not Harder - Technology at Hudson.

• A cloud-based field management system.
• A Hudson-issued smartphone.
• Digital work orders, schedules & drawings.
• An internal AI-powered intranet.
• Tools and systems built by Hudson’s own AI specialists.
• Video-based training and knowledge modules.
• Modern internal communication channels.
• We innovate constantly - because trades deserve better tools.

The Cool Stuff We Get to Do:

• Because of our long-standing reputation in perimeter security and our strong partner relationships with other contractors, we land projects that others won’t touch:
• Complex automation.
• Remote locations.
• High-security facilities.
• One-off engineering challenges.
• Jobs too custom for “cookie-cutter” companies.

This means real opportunities to travel to:

• Yellowknife.
• Ottawa.
• Wawa.
• Newfoundland.
• Nova Scotia.
• Alberta.
• British Columbia.
• We embrace the weird, the custom, the difficult and we love the challenge.

What Hudson Offers:

Competitive hourly pay ($24-$35/hr depending on role) Overtime + bonus opportunities Medical, dental, vision, life & disability benefits Company vehicle & tools (for field roles) Paid time off Quarterly reviews + real career growth Company events Store discounts On-site parking A team with heart, humour & drive.

Requirements:

• Valid G license & clean abstract.
• Able to work outdoors, on ladders, and lift 50 lbs.
• Good customer service, organization, and computer skills.
• Clean police record.

“We Might Not Need Someone This Minute… But We’re Always Hiring All-Stars”

If you’re the right person - humble, hungry, hardworking, honest, and hilarious - we will make room for you.

We hire based on:

• Values.
• Attitude.
• Character.
• Potential.
• Team fit.
• Skills we can teach.
• Values we can’t.