Service Advisor - Kia of Saskatoon

FFUN Group; Saskatoon; On-site; CAD 60,000 - 100,000; Full time

Job summary

A leading automotive retailer in Saskatoon is seeking a Service Advisor to provide exceptional customer service and manage vehicle servicing appointments. The ideal candidate excels in fast-paced settings and possesses strong customer relations skills. The role includes welcoming customers, scheduling appointments, and providing clear communication about technical service needs. Competitive salary of $60,000-$100,000 annually with performance bonuses is offered.

Benefits

Performance bonuses

Group Retirement Savings Plan

Employee Discounts

Training & Development

Corporate Gym Membership Rates

Health & Dental

Qualifications

• Experience in automotive or RV service advising is a plus.
• Proven background in fast-paced customer service or sales.

Responsibilities

• Welcoming customers and performing thorough vehicle walkarounds.
• Scheduling service, maintenance, and recall appointments efficiently.
• Communicating technical service needs in a customer-friendly way.
• Advising on required/recommended services with confidence and clarity.
• Updating customers throughout the process and managing expectations.

Skills

Customer service skills

Tech-savvy mindset

Organizational skills

Positive energy

Education

Valid Saskatchewan Class 5 Driver’s License

Job description

Overview

Service Advisor, Kia of Saskatoon — Permanent Full Time

Are you the kind of person who loves staying busy, thrives in fast-paced environments, and still nails every detail? Do you take pride in building relationships, solving problems, and outperforming expectations—without losing your smile?

If you’re motivated by excellence, energized by people, and addicted to progress, Kia of Saskatoon is your next move.

This is you:

• You love greeting people, building trust fast, and turning a tough day into a positive experience.
• You live for challenges and believe pressure makes diamonds.
• You communicate clearly, follow through, and never drop the ball.
• You get excited about new technology, better processes, and continuous learning.
• You want to be measured, coached, and rewarded for performance.

Responsibilities

• Welcoming customers and performing thorough vehicle walkarounds
• Scheduling service, maintenance, and recall appointments efficiently
• Communicating technical service needs in a customer-friendly way
• Advising on required/recommended services with confidence and clarity
• Updating customers throughout the process and managing expectations
• Reviewing work orders, explaining results, and ensuring satisfaction

Qualifications

• Experience in automotive or RV service advising is a plus, but not required
• A proven background in fast-paced customer service or sales
• Tech-savvy mindset—CRM, DMS, tablets, and digital tools are your jam
• Sharp organizational skills with attention to detail under pressure
• Positive energy and a drive to exceed customer expectations
• Valid Saskatchewan Class 5 Driver’s License

Why FFUN

• $60,000-$100,000 annually depending on experience plus performance bonuses!
• Group Retirement Savings Plan - Employer-Employee matched contributions because we care about your future financial security
• Employee Discounts – Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.
• Training & Development – Buckle up for an exciting ride! Joining us is like stepping onto a rocket ship of learning opportunities in a turbo-charged industry.
• Corporate Gym Membership Rates - Get your fitness on with corporate gym membership rates that won\'t break the bank. Flex those muscles, both at work and at the gym.
• Health & Dental – Stay healthy and smile bright with our comprehensive health and dental plans. We\'ve got you covered inside and out.
• Giving Back – From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.

About Us

The FFUN Group is Canada’s fastest growing motor and recreational group retailer with nearly 25 locations throughout Saskatchewan, Manitoba and Ontario. We bring FFUN to life and are fuelled by amazing people, representing all of your favourite brands of automotive and recreational vehicles. At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun, at any age. We offer great career opportunities, excellent pay programs, terrific benefits, corporate support, training and an amazing culture defined by our core values: Driven to Grow, Team Player, FFUN Attitude and Down to Earth.

Ready to Join Us?

If this sounds like the opportunity you’ve been waiting for, we’d love to meet you! Our application process is quick and easy—just a few clicks!

At FFUN Group, we’re committed to providing a barrier-free, unbiased, and equitable hiring experience. If you require accommodations, please contact our recruitment team at [e-mail].

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