Service Advisor- Genesis Maple (25379)

Zanchin Automotive Group; Vaughan; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading automotive dealership group in York Region is looking for an experienced Service Advisor. You will be responsible for frontline customer service, managing vehicle repair communications, and promoting vehicle maintenance. Ideal candidates should have 1-3 years of experience in a similar role, with a strong background in sales and customer service. Join a dynamic team that values expertise and provides competitive compensation and growth opportunities.

Benefits

Competitive and generous compensation package

Enhanced Group Benefits Program

Ongoing development and training opportunities

Employee preferred pricing for vehicles and memberships

Qualifications

• 1 to 3 years proven experience as a Service Advisor or in Sales/Customer Service.
• Proficiency working with ERP systems and CRM systems is a must.
• Ability to communicate professionally and maintain high attention to detail.

Responsibilities

• Provide frontline customer communications and service.
• Serve as the liaison between the customer and automotive service technician.
• Schedule appointments and provide vehicle repair status updates.

Skills

Sales Experience

Customer Service

Time Management

Order Management System

Dealership Experience

Strong Communication

Attention to Detail

Education

Secondary School diploma or equivalent experience

Tools

ERP systems (CDK / Reynolds)

Customer Relationship Management Systems

Job description

Service Advisor career and employment opportunity awaits you.

The Power to Move You

Genesis Maple part of Zanchin Automotive Group a privately-owned network of 35 successful dealerships that welcomes talent and enthusiasm, values people and contributions and rewards performance and accomplishment is looking for an experienced and enthusiastic SERVICE ADVISOR to join the Team.

Join now to be part of a company that has been supporting the community for 50 years and where careers are made and fostered with enthusiasm, integrity and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles and drives performance through winning attitudes.

Whats in it for you.

• Competitive and generous compensation package
• Enhanced Group Benefits Program including extended medical dental vision life insuranceand so much more
• Company-provided tools and equipment
• Ongoing development and training including product and industry knowledge from experienced leaders and experts
• Opportunity for career advancement within the group
• Employee preferred pricing for vehicles travel gym memberships cell phones / plans and so much more

About the opportunity

As an integral part of the we can do that operation this position is responsible to provide frontline customer communications and service for the department. Specifically :

• sell recommended and required vehicle repair / maintenance
• serve as the liaison between the customer and automotive service technician
• explain nature of vehicle maintenance and costs
• advise customers on how to look after the vehicle and stress the importance of maintenance
• schedule appointments; contact customers with vehicle repair status updates / follow-ups
• accurately prepare repair orders and invoices

About you.

Ideal candidates will have a strong background and proven experience in sales and customer handling including :

• 1 to 3 years proven experience as a Service Advisor or Sales / Customer Service Representative; automotive and / or dealership experience preferred
• Secondary School diploma or equivalent experience
• proficiency working with ERP systems (ie. CDK / Reynolds)
• proficiency working with Customer Relationship Management Systems
• ability to sell vehicle maintenance
• ability to adapt to a changing environment and meet deadlines
• strong ability to communicate professionally (verbally and written)
• strong attention to detail; organized and strategic
• ability to maintain confidentiality and professionalism
• ability to work independently and with minimal supervision
• self-motivated and driven with a passion for excellence in execution
• a desire to work in a high energy fast-paced environment
• a proven commitment to quality of work

Why choose Zanchin Automotive Group

Your career ambitions will be achieved we offer career development and advancement.

You will be part a winning team we are a leader in the industry driven by 50 years of people-centric business modelling.

Your voice will be heard and ideas celebrated we have an entrepreneurial and strategic attitude that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay and bonus plan we offer many employment perquisites.

Youll be part of a culture at the fore-front of transparency communication and engagement we are a Team and work together to achieve and thrive.

Apply now to join a dynamic company where the future is limitless and embark on an exciting career and journey.

Interested in becoming part of the Zanchin Automotive Group team Send your resume with salary expectations for review and consideration. We thank all applicants for their interest but only those candidates selected will be contacted.

Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive equitable and accessible workplace where every team member feels valued respected and supported and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process we will work with you to meet your needs.

Required Experience :

Unclear Seniority

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type : Advisor

Experience : years

Vacancy : 1