service advisor - auto repair

Dominion Motors; Northwestern Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading automotive service provider in Northwestern Ontario is looking for a candidate to handle customer inquiries, provide information, and perform general office duties. Candidates must have a secondary school diploma and some experience in a similar role. The job requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. The position is permanent, requiring 35 to 40 hours of work per week.

Benefits

Dental plan

Health care plan

Vision care benefits

Parking available

Qualifications

• 1 to less than 7 months of experience or equivalent experience.
• Driving record check required.

Responsibilities

• Answer inquiries and provide information to customers.
• Perform general office duties.
• Receive payments.

Skills

Punctuality

Client focus

Excellent oral communication

Excellent written communication

Efficient interpersonal skills

Team player

Education

Secondary (high) school graduation certificate

Tools

Database software

MS Windows

Job description

Education

• Secondary (high) school graduation certificate

Experience

• 1 to less than 7 months
• or equivalent experience

Tasks

• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Perform general office duties
• Receive payments
• Answer clients' inquiries and provide information

Computer and technology knowledge

• Database software
• MS Windows

Security and safety

• Driving record check (abstract)

Work conditions and physical capabilities

• Attention to detail
• Fast paced environment
• Tight deadlines
• Work under pressure
• Bending, crouching, kneelingHand-eye coordination
• Physically demanding
• Repetitive tasks
• Standing for extended periods
• Walking

Own tools / equipment

• Cellular phone

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Ability to multitask
• Dependability
• Honesty
• Quick learner

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on call work?
• Are you available to start on the date listed in the job posting?

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Parking available
• Work Term : Permanent
• Work Language : English
• Hours : 35 to 40 hours per week