Service Advisor

BigBrandTire; Eastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading tire and auto service company in Ontario seeks a Service Advisor to deliver exceptional customer experiences and manage customer interactions. The ideal candidate has 1-3 years of experience in automotive service sales and strong communication skills. You'll be part of a dynamic team, involved in selling tires and services while ensuring customer satisfaction. Competitive pay with commission opportunities is offered.

Benefits

Competitive hourly rate

Paid vacation and holidays

Medical, dental, vision, and life insurances

401(k) with company match

Employee discounts

Career growth opportunities

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Ability to sell services and build trust with customers.
• Valid driver’s license and ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as a liaison between customer and technician.
• Confidently sell tires, wheels, repairs and services.

Skills

Customer service skills

Sales experience

Communication skills

Organizational skills

Problem-solving ability

Self-starter

Job description

Service Advisor
Location: 8337 E. State RTE 69, Prescott, AZ 86314
Pay: $21.00 – $30.00 per hour effective rate (base pay + commission + overtime)

We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first‑time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self‑starter with problem‑solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends , to serve customers when they need us most

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world‑class service to our customers and being the employer‑of‑choice by providing endless opportunities for career growth.

Apply today! If you’ve got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.