Service Advisor

Frost GM; Brampton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading automotive service provider in Peel Region is seeking a Service Advisor to deliver exceptional customer service and sales in a dynamic environment. Responsibilities include greeting customers, scheduling appointments, providing repair recommendations, and selling maintenance services. The ideal candidate possesses strong communication skills and a team-oriented attitude. Competitive compensation and ample career growth opportunities are offered.

Benefits

Competitive compensation

Lucrative bonus plan

Appealing benefits plan

Employee support programs

Career advancement opportunities

Employee discounts

Qualifications

• Customer service experience is preferred.
• Strong communication abilities are essential.
• Aptitude for team collaboration needed.

Responsibilities

• Provide front-line customer service for the Service Department.
• Schedule appointments and provide repair recommendations.
• Sell labor and explain the nature of repairs.

Skills

Customer relations/service aptitude

Strong communication skills

Ability to work in a fast-paced environment

Ability to sell required maintenance

Team collaboration

Tools

CDK

Job description

Overview

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group is now actively searching for a Service Advisor to join the team at Frost GM.

Apply to this position if you :

• Want to work in an ever-changing market
• Enjoy working in a fast-paced environment where adaptive skills lead to success
• Want to be part of an organization leading the way with analytical leadership and empowerment
• Have no management experience but have a drive to learn and evolve

Responsibilities

• Provide front-line customer service and sales for the Service Department
• Greeting customers on the phone or in the Dealership
• Providing repair recommendations
• Explaining the nature of repairs
• Advising customers how to look after their vehicles
• Scheduling appointments
• Selling labour
• Providing an extraordinary experience for all customers

Qualifications

• CDK experience preferred
• An aptitude for customer relations / service
• Strong communication skills
• Ability to sell required maintenance
• Ability to work as a part of a TEAM
• Ability to work in a fast-paced environment

What We Offer

• Competitive compensation
• Lucrative bonus plan
• Appealing benefits plan
• Employee support and training programs
• Wide array of career growth and advancement opportunities
• Employee discount programs
• Work-life balance

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

About Us

Dilawri Group of Companies represents 83 dealerships nationwide with 23 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.