Service Account Manager - Municipal Water Tower Infrastructure

Vault Consulting (Accounting, Human Resources, Research); Burlington; On-site; CAD 130,000 - 150,000; Full time

Job summary

A leading company in the water infrastructure sector is seeking an Account Manager to enhance client relationships across Canada. This role involves significant coordination of inspections and maintenance, offering a strong compensation package, including bonuses and travel allowances. As part of a growing team, you will directly impact essential municipal services and have opportunities for career advancement.

Benefits

Travel & Car Allowance

Laptop and Phone Provided

Business Travel Expenses Covered

Qualifications

• Minimum 5–10 years of experience in infrastructure service or engineering.
• Experience in account management preferred.

Responsibilities

• Manage ongoing client relationships across Ontario and Eastern Canada.
• Coordinate infrastructure inspections and routine maintenance.
• Track key performance indicators and manage activity through CRM systems.

Skills

Client Relationship Management

Coordination

Technical Liaison

Education

Background in water/wastewater, civil engineering, or municipal infrastructure

Job description

As an Account Manager in the Services division, you will manage client relationships across Ontario and Eastern Canada, specifically focused on ongoing inspections, maintenance, and rehabilitation of existing water infrastructure. The position is relationship-driven, with a strong emphasis on coordination between projects, ensuring inspection schedules are maintained, follow-ups are conducted, and recommended repairs are budgeted and executed in collaboration with technical teams. The position offer $130,000—$150,000 plus bonus.

COMPENSATION & BENEFITS:

• Base Salary: $130,000–$150,000 depending on experience
• Bonus: Approx. 20% of base salary, performance-based
• Travel & Car Allowance: Begins with mileage reimbursement.
• Additional Perks: Laptop, phone, and business travel expenses covered
• Total First-Year Earnings Potential: Estimated between $150,000–$180,000

THE COMPANY & CULTURE

Our client designs, manufactures, installs, and maintains water towers. Founded in 1974, with a head office in Dallas, Texas, it has over 200 employees and is growing steadily. Its client base includes municipalities and counties across the United States and Canada. The company is recognized internationally and is in high growth mode.

OFFICE LOCATION & SALES TERRITORY:

• The Canadian office is located inBurlington, Ontario.
• The head office is based inDallas/Fort Worth, USA.
• Work Location: Primarily on the road.
• In-office training is required at both the Burlington and St. George offices.

PREFERRED EXPERIENCE & BACKGROUND

• Minimum 5–10 years of experience in infrastructure service, engineering, or account management
• Background in water/wastewater, civil engineering, protective coatings, or municipal infrastructure strongly preferred

THE PRODUCT / SERVICE / SOLUTION

• Municipal Water Tank Development and Construction

PROSPECTIVE CUSTOMERS / INDUSTRY FOCUS / DECISION-MAKER(S):

• Large enterprises
• Municipalities
• Civil engineering firms

TYPICAL DAY & DUTIES

• Manage ongoing client relationships across Ontario and Eastern Canada
• Schedule and coordinate infrastructure inspections and routine maintenance
• Follow up on inspection reports, recommended repairs, and budgeting requirements
• Collaborate with engineers and project managers on structural rehabilitation plans
• Contribute technical input and specifications for RFPs (excluding full proposal writing)
• Maintain consistent client engagement between active project phases
• Identify service expansion opportunities and support long-term client satisfaction
• Track key performance indicators (KPIs) and manage activity through CRM systems
• Act as a technical liaison on protective coatings and rehabilitation processes
• Support the development of internal processes and service standards as the company expands nationally

OVERNIGHT TRAVEL:

• Overnight Travel: Estimated at 2–4 overnight trips per month.

SUPPORT & TRAINING

• On the Job
• Mentoring/Shadowing
• Online

COMPETITIVE ADVANTAGE

• A small group of competitors.

WHY YOU SHOULD APPLY

• Critical Infrastructure Focus – Be part of an industry that supports essential municipal services across Canada.
• High-Impact Role – Play a key role in improving service delivery, client satisfaction, and infrastructure longevity.
• Growth Opportunity – This is a strategic role with potential to evolve into national leadership as the service division expands.
• Technical & Relationship-Driven – Perfect blend of technical coordination and long-term client engagement.
• Respected Industry Leader – Join a stable, growing company with decades of expertise in infrastructure services.

ABOUT JUST SALES JOBS

Just Sales Jobs sources and places Top Sales Talent from Toronto to Kitchener/Waterloo and Cities in between. We use Artificial Intelligence and Machine Learning technologies along with a proven hiring methodology to identify Top Sales Talent. Just Sales Jobs has earned a reputation as the best recruitment agency in Ontario. We source and place for Sales Positions between Toronto and Kitchener/Waterloo, and cities in between. Sales positions we hire for include Vice President of Sales, National Sales Director, Sales Director, Director of Sales, Regional Sales Manager, Territory Sales Manager, Sales Manager, Vice President Business Development, Business Development, Business Development Director, Business Development Representative, Business Development Manager, Business Development Officer, Sales Representative, Senior Sales Representative, Sales Development Representative, Account Manager, Account Executive, Senior Account Manager, Telemarketer, Inside Sales, Outside Sales, Door to Door Sales.

Our client is an equal opportunity employer committed to creating a diverse inclusive, barrier-free workplace. They strive to provide a safe, healthy and respectful workplace where individuals are valued for their contributions. Our client encourages applications from women, aboriginal peoples, members of visible minorities, and persons with disabilities.Our client is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance [e-mail]. We thank all applicants in advance for their interest however, only those candidates under consideration will be contacted.

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