Server

Hyatt Hotels; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading global hospitality company is seeking a dedicated part-time In-Room Dining Server for its Vancouver location. The role involves delivering food to guest rooms, ensuring exceptional service quality, and maintaining adherence to food safety standards. The ideal candidate should have a strong customer service orientation and be available to work flexible shifts, including nights and weekends. Hourly wage is $23.58, offering a supportive environment for professional development.

Benefits

Discounted lodging accommodations

Discounted transit passes

Wellbeing programs

Tuition reimbursement

Training and professional development

Qualifications

• Flexible availability for shifts including nights and weekends.
• Demonstrated understanding of luxury hotel service standards.
• Current Serving It Right and Food Safe Level 1 certifications.

Responsibilities

• Assist guests with menu items in a helpful way.
• Deliver food and beverages to guest rooms accurately.
• Resolve complaints regarding food quality and service promptly.
• Ensure adherence to food safety and hygiene standards.

Skills

Customer service orientation

Food safety knowledge

Flexible availability

Job description

About Hyatt

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits such as discounted lodging, discounted transit passes, wellbeing programs, recognition programs, tuition reimbursement, and excellent training and professional development.

Benefits

• Discounted lodging accommodations at Hyatt worldwide
• Discounted transit passes
• Wellbeing programs
• Recognition programs
• Tuition reimbursement
• Excellent training and professional development

Position: In‑Room Dining Server (Part‑time)

Hyatt Vancouver Downtown Alberni is seeking a dedicated, passionate, and customer‑service‑oriented In‑Room Dining Server to join our team on a part‑time basis.

Job Responsibilities

• Assist guests regarding menu items in an informative and helpful way.
• Check for quality and presentation to designated F&B standards for all items prior to delivering/serving.
• Deliver food to guest rooms, attending to food, beverage and other service needs as appropriate and ensure accurate reporting of charges to guest folios.
• Ensure food and beverage is presented in accordance with hotel SOPs to guests, providing a detailed explanation of their order and ensuring set‑up is to the preference of the guest.
• Deliver hotel amenities to guest rooms, as assigned.
• Remove soiled dishes, linen, silverware, IRD carts from guest rooms and service areas and replenish items, as required.
• Participate in opening/closings, setting up service trollies, trays, and ensure overall service ambiance, cleanliness, appropriate setting and presentation.
• Replenish and stock the IRD station – ensuring dishware, glassware, condiments, cutlery, amenities are maintained.
• Resolve food quality and service complaints at earliest and first point of customer contact, ultimately providing outstanding customer service.
• Maintain current knowledge of wines, other beverages, local restaurants, food trends and industry practices.
• Set‑up, maintain and stock the colleague breakroom, as assigned.
• Apply the necessary precautions with regards to food safety and hygiene standards.
• Undertake other ad‑hoc related responsibilities, as required.
• Minimum 1 year of work experience in F&B, In‑Room Dining or upscale restaurant service is preferred.

Compensation

Hourly wage is $23.58.

Requirements

• Flexible availability – required to work shifts that may include days, nights, weekends, and/or holidays, as required.
• Demonstrated understanding of luxury hotel standards of service is required.
• Current Serving It Right and Food Safe Level 1 certifications are required.
• Legal eligibility to work in Canada – must be eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Professional Development

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.