Overview
As the latest jewel in the renowned Hard Rock crown this exceptional venue is set toRedefine entertainment and hospitality in Canada's capital city.
Boasting a prime location,Hard Rock Hotel & Casino Ottawa will be A stunning fusion of contemporary style and timeless rock n roll flair. The moment you step inside will transport you into a world of music memorabilia and non-stop excitement.
Are you ready toexperience the ultimate rock star treatment in Ottawa’s heart? Let the countdown begin!
Responsibilities
- Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Ottawa their choice for gaming entertainment; responsible for actively building and maintaining guest relations and acts as a mentor to team members to provide superior guest service.
- Greet each guest and provide superior service at all company Food and Beverage operations.
- Must maintain pleasant and courteous attitude.
- Complete all opening and closing duties.
- Assist bussers in table setting with clean dishes glasses and flatware per approved guest service procedures.
- Presents menu to guests suggesting courses appropriate drinks and answering questions about food preparation.
- Offer drinks and take food and beverage orders.
- Have basic knowledge of all house and call liquor.
- Serve meals to patrons according to established rules or etiquette working in a family or formal setting.
- Check for quality after each course.
- Refill all drinks when needed.
- Maintain clean ashtrays.
- Buss tables as needed.
- Remove all dirty dishes and glassware from guest tables during and after each course.
- Totals bill presents check collects settlement and takes payment to cashier.
- Assist bussers in table clearance and dirty dishes glasses and flatware per approved guest service procedures.
- Transport dish cart to and from service station / stewards station.
- Stock server stations with all necessary items.
- Assist bussers in maintaining general cleanliness all public areas including carpeted and tiled floors furniture and waitress stations.
- Resupplying provisions on guest tables all venue areas and waitress stations including backup glasses silverware and dishes.
- Check out with supervisor before leaving at shift end.
Qualifications
- Must be at least 19yrs of age.
- Minimum one-year previous restaurant serving experience.
- Safe Food Handling certificate.
Physical Demands
- Ability tostand andsitforextendedperiodsofter.
- Abilitytowalkdistances.
- The employee must frequently liftpushpulland/ormoveup to50pounds.
Working Conditions
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Closing
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AdditionalDetails
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