server - food and beverage services

Government of Canada; Edmonton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A local government body in Edmonton seeks a Food and Beverage Server to provide exceptional service in a fast-paced restaurant environment. The role requires mixing and serving alcoholic beverages, handling customer inquiries, and preparing specialty foods. Candidates must have relevant certifications, a secondary school diploma, and 1-2 years of experience. Candidates should be client-focused, organized, and reliable. Benefits include dental and health care plans, commission, and free parking.

Benefits

Dental plan

Health care plan

Vision care benefits

Free parking available

Travel insurance

Qualifications

• Must be of legal age to mix and serve alcoholic beverages.
• 1 year to less than 2 years of experience in a similar role.
• Ability to handle physically demanding tasks.

Responsibilities

• Prepare and serve specialty food at customers' tables.
• Greet patrons, present menus, make recommendations.
• Serve food and beverages, and take orders for kitchen staff.
• Train staff and provide exceptional customer service.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Initiative

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Food and beverage server trade certificate

Serving It Right Certificate

ProServe program

Tools

Electronic cash register

Point of sale system

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• Mandarin
• Vietnamese
• Cantonese
• Chinese

Work setting

• Restaurant
• Formal dining room

Responsibilities Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service

Supervision

• 1 to 2 people
• 3-4 people

Credentials Certificates, licences, memberships, and courses

• Food and beverage server trade certificate
• Serving It Right Certificate
• ProServe program

Experience and specialization Computer and technology knowledge

• Electronic cash register
• Point of sale system

Additional information Security and safety

• Bondable
• Criminal record check

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver's licence
• Public transportation is available

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)
• Up to 13.5 kg (30 lbs)
• Up to 23 kg (50 lbs)

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Commission

Other benefits

• Free parking available
• Other benefits
• Travel insurance