Server - Braven

Oliver & Bonacini Hospitality; Edmonton; On-site; CAD 35,000 - 52,000; Full time

Benefits offered by this job

Gratuity Sharing

Dining Discount

Gym Discount

Employee Referral

Training & Development

Health Insurance

Career opportunities

Job summary

Oliver & Bonacini Hospitality’s Braven steakhouse in Edmonton is seeking an enthusiastic server to join our FOH team. You will greet guests, confidently recommend menu items, and ensure a smooth dining experience while collaborating with BOH staff.

A professional, energetic work ethic and passion for hospitality are essential for delivering exceptional guest service. With a minimum of two years serving experience and Pro Serve certification, you will thrive on teamwork, accuracy, and

Qualifications

• At least 2 years serving experience in a similar environment.
• Pro Serve Certification is a requirement.
• High attention to detail.
• Ability to remain calm under pressure in a fast-paced environment.
• Organizational skills and sales ability.
• Ability to multi-task.
• Strong oral and written communication skills.
• High level of product knowledge.
• Ability to maintain professional urgency and momentum.
• Ability to lift/carry furniture.

Responsibilities

• You’re a pro at first impressions and welcome each guest warmly and with enthusiasm.
• You’re aware of your surroundings and offer a helping hand to all guests whenever needed.
• You’re enthusiastic about our offerings and share your menu knowledge to make the best recommendations.
• You value organization and use seat-specific ordering to ensure accurate service.
• You’re accurate when entering information into the POS system for the BOH team.
• You respond promptly and courteously to guest requests or concerns.
• You take pride in your workspace and monitor section cleanliness.
• You follow all food safety standards and systems.
• You go above and beyond for special requests or celebrations.
• Other duties as assigned or required

Skills

Pro Serve Certification

Customer service

Communication skills

Ability to multitask

Teamwork

Attention to detail

Job description

Company Description

Let’s be clear — this is not your grandfather’s steakhouse. Granted, there is no shortage of shrimp cocktail, wedge salad or creamed spinach. But Braven, led by Canada’s award-winning Chef Anthony Walsh, is a new breed of steakhouse — a force to be reckoned with. Merging unfussy, old-school sensibilities with modern grace and style.

What's in it for you:

• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations for you and up to 3 guests
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

Joining us means you will be part of an extraordinary and exciting company! You’re a key team player collaborating closely with the restaurant team and our guests. You’ll learn our sought after set of systems and procedures while working closely with your FOH and BOH Teams. You’ll bring a professional, enthusiastic work ethic each day; and contribute to setting our restaurants apart and creating a rave worthy guest experience!

Core Values:

• You are passionate and articulate about food and beverage
• You value relentless innovation and kick-ass creativity
• You value positivity, honesty and respect
• You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.
• You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective genius

The Day to Day:

• You’re a pro at first impressions and welcome each guest warmly and with enthusiasm
• You’re aware of your surroundings and offer a helping hand to all guests whenever needed
• You’re enthusiastic about our offerings and share your menu knowledgeable in order to make best recommendations
• You value organization and structure and utilize seat-specific ordering so to not auction food when it is delivered to the table
• You’re accurate and precise when entering information into the POS system ensuring communications are clear for the BOH team
• You able to respond promptly and courteously to any guest request or concern
• You take pride in your work space and monitor the cleanliness of section
• You keenly follow all food safety standards and systems
• You love to go above and beyond for special requests or celebration and take food preferences and guest allergies seriously
• Other duties as assigned or required

Qualifications

• At least 2 years serving experience in a similar environment
• Pro Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task
• Strong oral and written communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• Ability to lift/ carry furniture

Additional Information

AI Disclosure

To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.