Server/Bartender

Tyax Wilderness Resort & Spa; Gold Bridge; On-site; CAD 35,000 - 50,000; Full time

Job summary

A unique wilderness resort in British Columbia is seeking a Server/Bartender to deliver outstanding guest experiences. This role requires a minimum of 2-3 years in the hospitality industry, strong knowledge of food and beverages, and excellent communication skills. You will ensure smooth dining experiences while working in a vibrant team. The position offers subsidized accommodation, meals, and a diverse workplace committed to excellence in service.

Benefits

Subsidized accommodation

Complimentary transfers at season's start and end

Meals provided in employee cafeteria

Access to spa and gym facilities

Discounts on outdoor clothing

Qualifications

• Must be of legal age (19 years) to serve alcohol in British Columbia.
• 2-3 years' experience in restaurant and/or hospitality industry.
• Fine dining experience and extensive wine knowledge is an asset.

Responsibilities

• Provide warm, personalized service to guests.
• Ensure a seamless dining experience for guests.
• Handle complaints and concerns of guests effectively.

Skills

Excellent communication skills

Customer service skills

Team player

Attention to detail

Multitasking ability

Education

Serving it Right certificate

Tools

POS systems

Job description

Work for one of Canada’s most unique destinations and check off a bucket list job. At Tyax Lodge we guide our guests through unparalleled winter and summer experiences. Immerse into a world class lodging experience and outdoor adventures, exploring seasonal or long-term employment opportunities with a family size company highly committed to putting its employees first. Join a team of professional individuals with a passion for providing exceptional guest experiences and an enthusiasm for outdoor recreation.

What’s in it for you:

• Subsidized, modern shared townhouse-style accommodation with beautiful mountain views
• Complimentary transfers at the start and end of season
• Three meals per day served in employee cafeteria
• Employee use of our spa facilities and a 24-hour access to our full gym, based on availability
• Free use of our watercrafts fleet
• Discounts on branded outdoor clothing: Arcteryx, Icebreaker and more
• Employee events
• Be part of a fun and welcoming diverse team from all over the world
• Put money aside for your travel plans and at the same time experience the amazing Canadian wilderness

As a Server/Bartender at Tyax Lodge & Heliskiing, you will be an ambassador for the company. You will provide warm, personalised service and have an extensive knowledge of our food and beverage program as well as activity offerings. You are responsible for the guest’s well‑being in our restaurant, lounge and patio. The responsibilities and qualifications of a Server/Bartender include but are not limited to the following:

Job Highlights:

• Ensuring a seamless dining experience for guests dining for breakfast, lunch and dinner
• Provide in-depth knowledge of company’s products and services
• Taking orders, delivering food and beverages to guests in a timely manner
• Use proper serving techniques
• Prepare beverages using proper bartending techniques, including specialty coffees, wine service, non‑alcoholic and alcoholic beverages
• Clearing tables and re‑setting for future guests
• Assisting guests with questions about the drink and food menu in an informative and helpful way
• Check on guest satisfaction
• Handle complaints and concerns of guests, bringing there to supervisor’s attention when necessary
• Consistently offer professional, friendly and engaging service
• Execute a la carte and buffet service
• Practise responsible alcohol service
• Ensure the restaurant area is clean and tidy at all times
• Cash out and reconcile cash with total sales
• Responsible for bringing daily float to each shift
• Responsible for maintaining a cheerful, courteous disposition and a neat, clean and professional image with the ability to maintain a calm demeanour in a fast paced, high intensity environment
• Complete daily, weekly and monthly cleaning duties as per requirements and training
• Follow all safety and sanitation policies when handling food and beverage
• Maintain set Health & Safety standards
• Operate according to the policies, procedures and quality standards established by the company
• Follow the regulations set forth by the B.C. Liquor Control and Licensing Branch

Qualifications & Attributes:

• Must have Serving it Right certificate or obtain one prior to commencing employment
• Required to be of legal age (19 years) to serve alcohol in British Columbia
• 2-3 years’ experience in restaurant and/or hospitality industry with strong knowledge of the food and beverage service process
• Possess excellent knowledge for highballs, cocktails, wine and beverages
• Possess excellent communication, interpersonal, organisational and customer service skills
• Must be a team player
• Responsible and dependable with a poised and friendly attitude
• Must have attention to detail and the ability to multitask
• Must be flexible in regards to scheduling and able to evening shifts, split shifts and weekends
• Fine dining experience and extensive wine knowledge is an asset
• Experience with POS systems is an asset
• Additional language skills are an asset

Physical Demands:

• Will be required to be on your feet for extended periods of time
• May be required to lift, bend and reach

Visa Requirements:

Must be legally eligible to work in Canada

Note: Due to the nature of our business all members of the team may be required to take on additional responsibilities at times to ensure an exceptional guest experience.