Server Assistant, Fine Dining - Financial District

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading hospitality group in Toronto seeks a Server Assistant to deliver exceptional guest experiences. Responsibilities include monitoring food quality, ensuring table maintenance, and providing knowledgeable service. Candidates should have a Smart Serve Certification and a Degree/Diploma in Hospitality is preferred. The position offers opportunities for both full-time and part-time schedules.

Benefits

Discounted gym membership

50% Dining Discount

Employee Referral Program

Training and development opportunities

Health, Dental, and Vision benefits

Qualifications

• Smart Serve Certification is required.
• Degree/Diploma in Hospitality or equivalent is considered an asset.
• Ability to take direction and prioritize tasks.

Responsibilities

• Create a positive guest experience through interaction.
• Monitor food quality and presentation standards.
• Ensure table maintenance throughout service.
• Respond promptly to guest requests or concerns.

Skills

High attention to detail

Strong oral and written communication skills

Organizational skills

Ability to remain calm under pressure

High level of product knowledge

Education

Degree/Diploma in Hospitality

Smart Serve Certification

Job description

Company Description

Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation, and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining Oliver and Bonacini Hospitality Group.

What’s in it for you?

• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

Job Description

Under the direction of the Front of House Management Team, Servers Assistants are extremely knowledgeable about all food items regarding specs, allergens, and dietary restrictions. By adhering to the steps of service they answer questions, provide and create a positive guest experience as well as provide support for both the Servers and Bartenders by inspecting all tables for the proper mise en place, cleanliness and completeness. Servers Assistant They practice a high level of floor awareness as well as assist with running and monitoring food quality to ensure all items are held to O&B presentation standards.

THE DAY TO DAY

• Create a positive guest experience through interaction and adherence to the steps of service
• Be knowledgeable of all food and beverage items in order to explain items to guest
• Answer questions about food and other restaurant functions and services
• Memorizing seat-specific floor plans so to not auction food when it is delivered to the table
• Ensure accuracy when delivering food to the guests
• Monitor food quality and presentation standards
• Ensure table maintenance in maintained throughout all types of service
• Practice a high level of floor awareness and clear/clean as required
• Respond promptly and courteously to any guest request or concern
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Be thoroughly familiar with the causes of food contamination and the methods of prevention
• Follow all food safety standards and systems
• Be aware of any special requests, inclusive of guest allergies
• Complete opening, closing and side-duties efficiently and safely
• Other duties as assigned or required
• FT/PT for Mornings & Afternoons

Qualifications

• A Degree/Diploma in Hospitality or equivalent considered an asset
• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral and written communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• Reliability and flexibility in scheduling needs
• Legally eligible to work in Canada

Additional Information

Note: All employees undergo a Triton Canada Background Check as part of our tenant agreement for this location.

The interview process for this role entails a phone screen followed by an in-person interview.

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.