Senior Voice AI Designer for Conversational Apps

Waterfield Tech; Montreal; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading technology firm in Montreal is seeking an experienced Conversational AI Designer to create engaging voice-based customer interactions. The role demands expertise in conversational design, with a focus on designing natural dialogue flows. Candidates need 8+ years of experience in project delivery and must be bilingual in English and French. This position offers an opportunity to work at the forefront of AI technology in a collaborative environment.

Qualifications

• 8+ years of professional experience in project delivery or analysis roles.
• 4+ years of experience in voice or conversational AI design.
• Excellent writing skills and attention to linguistic detail.

Responsibilities

• Design and document conversation flows for voice systems.
• Define user journeys and error-handling logic.
• Collaborate to translate business requirements into design specifications.

Skills

Conversational AI design

Project delivery

Natural Language Understanding (NLU)

Communication skills

Bilingual (English / French)

Tools

Google Dialogflow

Lucidchart

Visio

Job description

A leading technology firm in Montreal is seeking an experienced Conversational AI Designer to create engaging voice-based customer interactions. The role demands expertise in conversational design, with a focus on designing natural dialogue flows. Candidates need 8+ years of experience in project delivery and must be bilingual in English and French. This position offers an opportunity to work at the forefront of AI technology in a collaborative environment.