Senior Underwriter, RBC High Net Worth

Aviva; Oakville; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance provider in Oakville, Ontario, seeks a Senior Underwriter to enhance the customer experience for high-net-worth clients. In this role, you will communicate with agent partners, analyze coverage needs, and negotiate terms. Ideal candidates will have over 5 years of relevant experience and strong negotiation skills. This position offers a competitive rewards package and supports your professional development.

Benefits

Base compensation

Annual bonus eligibility

Health benefits

Competitive vacation package

Qualifications

• 5+ years of High Net Worth property insurance experience.
• CIP, FCIP, CRM designation either completed or in progress.
• Outstanding communication skills, both oral and written.

Responsibilities

• Deliver superior quality service, aiming for first point resolution.
• Analyze data, pricing, and coverage for Ovation customers.
• Negotiate coverage options and premiums.

Skills

High Net Worth property insurance experience

Professional relationship building

Communication skills

Analytical skills

Negotiation skills

Time management

Education

CIP, FCIP, CRM designation

Tools

Guidewire Policy Centre

Salesforce

Five9

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We have an excellent career opportunity with our RBC High Net Worth underwriting team. A key objective of this role is to provide a reliable and positive experience by confidently owning risk decisions and ensuring our Private Client Insurance Specialists feel supported and professionally engaged.

As a Senior Underwriter, you will ensure consistent, fair, and valuable communication with our agent partners. Developing meaningful relationships is fundamental to the success of the business. You will play a meaningful role in delivering exclusive service, balancing the agent’s needs against the corporate priorities to enable profitable growth and underwriting excellence.

What you’ll do:

• Deliver superior quality service, aiming for first point resolution in all interactions.
• Maintain an informed mindset and challenge the status quo to provide the best underwriting service.
• Analyze data, pricing, and coverage, tailoring the product to meet the specific needs of Ovation customers.
• Negotiate coverage options and premium while maintaining underwriting discipline and profitability.
• Prepare new business quotes; process endorsements, renewals, and inspections.
• Order and analyze reports, including claims histories and driver’s abstracts
• Navigate multiple applications at the same time, including Guidewire Policy Centre, Salesforce, Five9, and other web-based applications
• Effectively prioritize tasks to ensure delivery in a timely manner
• Exhibit a high degree of integrity when representing RBC High Net Worth to our agent partners, working with team members and leaders, and with key stakeholders at Aviva Canada Inc. & RBC
• Continuously update soft skills and product/industry knowledge through internal and external learning opportunities.

What you’ll bring:

• 5+ years of High Net Worth property insurance experience
• CIP, FCIP, CRM designation either completed or in progress
• Ability to interact in a professional manner to develop long-term relationships with agent partners
• Ability to listen to agent and customer needs to effectively and efficiently meet them
• Ability to work with internal business partners to deliver a great agent and customer experience
• Outstanding communication skills, both oral and written
• Strong and effective analytical, negotiation, and decision-making skills
• Superior time management, a pro-active mindset, and demonstrated productivity in a hybrid environment

What you’ll get:

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health
• Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.