Senior Technical Trainer - West Region

Amplitude; Vancouver; Hybrid; CAD 150,000 - 210,000; Full time

Job summary

A leading analytics platform company located in Metro Vancouver is seeking a training specialist. You will deliver engaging training sessions and develop expertise in the product suite for customers and partners. The ideal candidate has 2-3 years of training experience, excellent communication skills, and familiarity with product analytics platforms. This role offers competitive compensation up to $210,000, flexible time off, and a supportive work environment.

Benefits

Salary up to $210,000 total target cash

Flexible time off

Generous stipends for wellness

Excellent medical and dental insurance

Qualifications

• 2-3 years of experience delivering training, preferably in a SaaS environment.
• Ability to simplify complex concepts in presentations.
• Willingness to travel 50-60% within the region.

Responsibilities

• Deliver engaging training sessions for customers and partners.
• Tailor learning experiences to meet diverse needs.
• Collaborate with the global Education team to enhance training content.

Skills

Training delivery

Excellent communication skills

Organizational skills

Product analytics familiarity

Interpersonal skills

Tools

SQL

Google Analytics

Google Tag Manager

Job description

Why consider this job opportunity:

• Salary up to $210,000 total target cash (inclusive of bonus or commission)
• Flexible time off, paid holidays, and generous stipends for wellness and professional development
• Excellent medical, dental, and vision insurance with 100% employer-paid premiums for select plans
• Opportunity for career advancement within a fast-growing, innovative company
• Supportive work environment that emphasizes diversity, equity, and inclusion
• Chance to make a significant impact on customer success and product adoption

What to Expect (Job Responsibilities):

• Deliver engaging training sessions in various formats for customers, partners, and internal teams
• Tailor learning experiences to meet diverse customer needs and skill levels
• Develop deep expertise in Amplitude’s product suite to effectively guide customers
• Collaborate with the global Education team to shape and enhance training content
• Provide internal product training for team members and support regional partners in delivering training

What is Required (Qualifications):

• 2-3 years of experience delivering training, preferably in a SaaS environment
• Excellent communication and presentation skills with the ability to simplify complex concepts
• Strong organizational skills and the ability to manage multiple projects simultaneously
• Hands‑on experience or familiarity with product analytics platforms and customer behavior analytics
• Willingness to travel 50-60% within the region, with occasional global travel

How to Stand Out (Preferred Qualifications):

• Familiarity with API configuration, SQL, Google Analytics, and Google Tag Manager
• Dynamically enthusiastic personality with a knack for building strong interpersonal connections
• Self‑directed learner with a strong analytical problem‑solving skill set

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