Senior Systems Testing/QA Specialist (RQ11743)

Softline Technology Inc.; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Softline Technology Inc. in Toronto, Canada, is seeking a Senior Systems Testing / QA Specialist to lead quality assurance across enterprise platform features, integrations, and releases.

You will develop risk-based testing strategies, plans, and automation, coordinate environments, manage defects, and communicate residual risks to stakeholders, ensuring release readiness and improved coverage and delivery speed.

Qualifications

• Experience testing large, complex digital platforms.
• Develop test strategies, plans, and reports.
• Maintain traceability and quality metrics.
• Lead defect triage and report release risks.

Responsibilities

• Define and maintain test strategies, plans, schedules, data, and reports.
• Execute manual and automated testing across platform capabilities.
• Coordinate test environments, data, and resources.
• Lead defect triage and monitor resolution.
• Provide evidence-based release-readiness assessments.

Skills

Test planning

Quality assurance

Automation testing

Manual testing

Defect management

Test environments

Test data management

Cross-functional collaboration

Release readiness

Accessibility testing

Security testing

Job description

Description:Leads and performs quality assurance and testing for enterprise platform features, integrations, releases, and onboarded services. The role develops risk-based test strategies, plans, scenarios, scripts, data, automation, traceability, quality metrics, and completion reporting across functional, integration, system, regression, accessibility, performance, security, API, database, and user acceptance testing. Working with product, analysts, architects, developers, DevOps engineers, security specialists, business representatives, and ministry partners, the Senior Systems Testing / QA Specialist coordinates environments and test readiness, identifies and manages defects, and verifies that approved requirements and quality criteria have been met. The role provides evidence-based release-readiness assessments, communicates residual risks, and helps establish repeatable testing practices and automation that improve coverage, reliability, delivery speed, and confidence in enterprise platform releases.

Experience

• Experience testing large, complex digital platforms, enterprise applications, or public-facing services.
• Experience developing test strategies, plans, scenarios, scripts, procedures, data, and completion reports.
• Experience conducting functional, integration, system, regression, accessibility, performance, security, API, database, and user acceptance testing.
• Experience designing and maintaining automated tests for user interfaces, APIs, services, and data components.
• Experience testing cloud-based microservices, distributed applications, and integrations across multiple systems.
• Experience establishing test environments, test accounts, test data, entry and exit criteria, and schedules.
• Experience managing defects through identification, triage, prioritization, resolution, retesting, and closure.
• Experience maintaining requirements traceability, coverage reporting, dashboards, and quality metrics.
• Experience assessing release readiness and communicating residual quality risks.

General Skills / Duties

• Define and maintain test strategies, plans, schedules, scenarios, scripts, data, and reports.
• Execute manual and automated testing across enterprise platform capabilities and integrations.
• Develop and maintain UI, API, service, and database test automation where appropriate.
• Coordinate test environments, accounts, tools, data, and supporting resources.
• Maintain requirements traceability and test-coverage reporting.
• Lead defect triage and monitor defects through resolution and closure.
• Validate accessibility, security, performance, reliability, and integration requirements.
• Report quality indicators, testing progress, outstanding defects, and release risks.
• Provide evidence-based recommendations on production readiness.

Experience Requirements

Testing Strategy and Execution – 35%

• Experience planning and executing end-to-end testing for complex digital solutions.
• Experience with functional, integration, system, regression, accessibility, performance, and acceptance testing.

Test Automation and Technical Testing – 25%

• Experience automating UI, API, service, or database tests.
• Experience testing cloud applications, microservices, and system integrations.

Defect Management and Quality Reporting – 25%

• Experience managing defects, traceability, coverage, metrics, and release-readiness assessments.

Communication and Collaboration – 15%

• Excellent analytical, reporting, facilitation, and problem-solving skills.
• Ability to coordinate business and technical teams during testing and defect resolution.

Supplier Comments

Closing Date/Time: 2026-10-27, 12:00 p.m. EST.

Max submission: 1 (one)

5 days onsite

Must Have:

• Experience planning and executing end-to-end testing for complex digital solutions.
• Experience with functional, integration, system, regression, accessibility, performance, and acceptance testing.
• Experience automating UI, API, service, or database tests.
• Experience testing cloud applications, microservices, and system integrations.
• ?· Ability to coordinate business and technical teams during testing and defect resolution.

Nice to have:

• ?OPS or public sector exp.