Senior Systems Technician - Audiovisual Event Support

House of Commons of Canada Chambre des communes du Canada; Ottawa; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Training and development opportunities

Work-life balance / 35-hour workweek

Job summary

A parliamentary service organization in Ottawa is seeking a Senior Systems Technician to provide advanced support for audiovisual systems used in Parliament. This role involves troubleshooting in live environments, mentoring other technicians, and assisting with system integration and upgrades. Ideal candidates will have extensive experience in audiovisual and broadcast systems with a strong understanding of networking and media control systems. A commitment to work in dynamic environments with early mornings and late shifts is required.

Qualifications

• Extensive experience with audiovisual and broadcasting systems.
• Experience supporting high-profile clients in live environments.
• Knowledge of network fundamentals and media-over-IP concepts.

Responsibilities

• Provide operational support for audiovisual systems in live settings.
• Mentor technicians and lead troubleshooting efforts.
• Assist with system upgrades and projects in collaboration with technical partners.
• Collaborate with engineering, product line, and IT partners on system design, upgrades and lifecycle practices.

Skills

Advanced technical support

System design and implementation

Project management

Mentoring technicians

Education

Degree or diploma in audiovisual production or related field

Tools

Crestron

Dante

Extron

Media Matrix

Evertz

Ross Video

Televic

Bosch

Job description

The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We leverage diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you!

Job Description

The House of Commons’ Digital Service and Real Property team is currently looking to staff the Senior Systems Technician, Audiovisual Event Support position.

This position is full time on site five (5) days per week.

As a Senior Systems Technician, you will provide advanced operational support for audiovisual and broadcast systems used in parliamentary activities across the Parliamentary Precinct. Working in live production environments, you will ensure system readiness, lead complex and time sensitive troubleshooting, and provide Tier 2 support and escalation for operational incidents. You will mentor technicians, support critical operational decision making during live events, and serve as a key technical resource for client interactions and high‑profile proceedings. Senior Systems Technicians also contribute to projects, system improvements, and lifecycle activities in collaboration with engineering, product line, and IT partners responsible for system design and security.

In this role, you will work with complex audiovisual and multimedia distribution environments, including audio, video, broadcast, webcast, videoconference, and multimedia control systems that support parliamentary proceedings and institutional operations. You will support the deployment of system components and contribute to the integration of new technologies within the digital media infrastructure.

You will also contribute technical expertise to system upgrades and project activities, working with engineering and technical partners to support the evolution of audiovisual capabilities across the Parliamentary Precinct. You will analyze system performance and lifecycle practices for multimedia infrastructure, recommending improvements that strengthen reliability and long‑term service delivery.

As part of the position, you must be willing to work weekends, shift work, early morning, daytime, and late evening shifts, and potentially be on call/overtime on short notice.

Top Reasons to Join the Digital Media Operations Team:

Be part of a dynamic team that delivers high‑quality multimedia content for Parliament and Canadians. You’ll work with advanced technology and play a hands‑on role in broadcasting and supporting Canadian democracy—an opportunity to make a real impact through your technical expertise.

• Training and development opportunities.
• Work‑life balance /35‑hour workweek

Qualifications

Education

• Completion of trade school, college or university degree or diploma in a field related to audio‑visual production, technical production, media arts and technology, electrical engineering, electronics or an acceptable combination of education, technical training, and experience.

Experiences

• Extensive experience providing advanced technical support and resolving complex issues across event, broadcasting, webcasting, videoconferencing, and simultaneous interpretation systems;
• Experience contributing to system design, testing, and implementation to meet unique client and event requirements and event parameters;
• Experience managing small‑to‑medium‑size projects, defining requirements, supporting implementation, and leading small technical teams;
• Experience supporting senior‑level and high‑profile clients, resolving urgent technical issues in live operational environments while maintaining exceptional and professional communication with clients and internal partners;
• Experience mentoring technicians and contributing to improvements in operational processes and equipment lifecycle practices.

Assets

• Advanced knowledge of specialized audiovisual and broadcast equipment used in live events, including audio, video, webcasting, videoconferencing, and simultaneous interpretation systems;
• Strong understanding of modern networking fundamentals and media‑over‑IP concepts;
• Solid knowledge of electronics essential for maintaining reliable broadcast systems;
• Experience and/or training in configuring or programming audiovisual and broadcast control systems such as Crestron, Dante, Extron, Media Matrix, Evertz, Ross Video, Televic, and Bosch;
• Possession of AVIXA CTS or CTS‑I certification.

Additional Information

We are committed to creating an inclusive workplace by providing a barrier‑free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at [e-mail].

Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression, and oral interaction required. The profile for this position is BBB. Consideration may be given to candidates with other linguistic profiles.

We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.

Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis.

Learn more about us! Visit Ourcommons.ca.

To learn about our hiring process, visit Eligibility and Selection.