Senior System Support Specialist, GTEP - Infrastructure Operations

Scotiabank; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading bank in the Americas is seeking a Senior System Support Specialist for its Toronto office. The role involves supporting critical applications, performing system administration tasks, and automating processes utilizing technologies like Ansible and Docker. Candidates should have at least 5 years of hands-on experience with Solaris and Linux as well as a Bachelor's degree in a related field. The company values diversity and provides competitive rewards starting from day one.

Benefits

Diversity and inclusion initiatives

Tuition assistance

Flexible vacation and sick days

Community engagement opportunities

Responsibilities

• Support Scotiabank critical applications and perform administration tasks.
• Support project GTS – Infrastructure Operations for various environments.
• Automate changes and fix security vulnerabilities using Ansible.
• Ensure adherence to risk appetite and cultural values.

Skills

Solaris

Linux

Middleware: Apache Tomcat, JBoss, WebLogic, Tibco

UNIX Shell/Python scripting

Docker

Kubernetes

Ansible Playbook

Cloud technology

SSL certificate renewal

Ability to work with non-technical users

Education

Bachelor's degree in related field: Computer Science, Math, Engineering

Job description

Overview

Title: Senior System Support Specialist, GTEP - Infrastructure Operations

Requisition ID: 240512

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the GTEP – Infrastructure Operations in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are in compliance with governing regulations, internal policies and procedures.

The incumbent provides responsive systems level support for production critical systems, implementation support and user acceptance environment support on a global basis. This support consists of technical assistance to users, resolution, and prevention of problems in a 7x24 production environment, systems capacity planning and recommendation of solutions to overcome resource constraints, systems level software installation and updates. This incumbent is also responsible for establishing and enforcing departmental logical access control guidelines and liaison with other departments for assistance with implementing new projects. The incumbent will have knowledge in the following platforms: UNIX/Linux.

Responsibilities

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Support Scotiabank critical applications: perform administration tasks associated with environment of specialization for development, UAT and production as well supporting production code implementation. Help with setup for projects regarding of applications, environments, or new monitoring tools.
• Support project: GTS – Infrastructure Operations related, for example, WebSphere, Tomcat and Jboss environment build from IST-UAT-PrePROD-PROD, releases, and certificate renewal to make sure the services are 99.99% up and running. Docker and Kubernetes knowledge will be nice to have.
• Work on automation by using Ansible for implementing changes, patching, fixing security vulnerabilities and writing scripts for supported applications.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Qualifications

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Solaris (5+ years recent and hands-on experience)
• Linux (5+ years recent and hands-on experience)
• Middleware: Apache Tomcat, JBoss, WebLogic, Tibco (5+ years recent and hands-on experience)
• UNIX Shell/Python scripting/Automation
• Docker and Kubernetes basic knowledge
• Used of Ansible Playbook and Workflow for performing automatic tasks
• Work on AM, PM shift and AH (or carry cell phone for after hour support)
• Good Knowledge of cloud technology
• Ability to work with non-technical users.
• Experience on SSL certificate renewal and connection configuration (certificate generation and installation, keystore management)
• Bachelor's degree in related field required: Computer Science, Math, Engineering

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.