Senior Strategy Manager (AI Transformation)

Intello Technologies Inc.; Eastern Ontario; Hybrid; CAD 102,000 - 154,000; Full time

Job summary

A leading technology firm is seeking a Senior Strategy Manager to join their Chief AI Office in Ontario. This role involves analyzing complex business problems with a focus on delivering real value to customers and communities. The ideal candidate will have extensive experience in management consulting, possess a strong educational background, and excel in defining strategies and KPIs. The company offers a dynamic work environment with a commitment to innovation and social good.

Benefits

Comprehensive total rewards package

Minimum 3 weeks of vacation

Flexible benefits plan

Generous pension and share purchase programs

Career growth opportunities

Qualifications

• 5-7 years of experience in Management Consulting or a Corporate Strategy role within a large, complex organization.
• University degree is a must; an MBA or Masters is highly desirable.
• Strong interpersonal skills to build relationships.

Responsibilities

• Analyze ambiguous challenges with a structured approach to align AI roadmap with customer needs.
• Support AI strategy development to uphold 'Customers First' promise.
• Define KPIs for financial ROI alongside Customer Experience and Team Member engagement.
• Translate complex data into clear executive-level presentations.
• Collaborate effectively across teams in the Chief AI Office and other units at TELUS.

Skills

Structured Problem Solving

Commercial Acumen

Executive Storytelling

Visual Presentation

End-to-end Ownership

Passion for creating value

Education

University degree in Business, Engineering, or IT Management

MBA or Masters

Job description

Location:
Burnaby, BC, CA
Calgary, AB, CA
Edmonton, AB, CA
Toronto, ON, CA
Vancouver, BC, CA

Jobs by Category: Technology Solutions

Job Function: Technology

Status: Full Time

Schedule: Regular

Join our team and what we'll accomplish together

TELUS is not just a telco; we are a purpose‑driven technology powerhouse. We believe that technology should serve humanity, not the other way around. The Chief AI Office is the high‑octane engine driving an enterprise‑wide transformation to revolutionize outcomes for our Customers, Team Members, and Communities.

We are building the foundations and driving data and AI maturity for a future where technology isn’t just a tool—it’s our currency for innovation and social good. We are entrepreneurial, fiercely passionate, and believers that the status quo is the enemy of progress. If you want to architect the future of a world‑class digital leader that puts people first – Welcome Home!

We are seeking a Senior Strategy Manager to join the Chief AI Office and operate at the intersection of logic, business value, and human‑centric design. This is a high‑visibility role for a relentless self‑starter who thrives in ambiguity and refuses to wait for permission to drive outcomes.

You will not just "support" strategy; you will define and measure it. You will take complex, unstructured business problems, break them down with rigorous logic, and drive them from ideation to value realization. Crucially, you will ensure that every business case and AI initiative our team launches delivers tangible value—not just to the bottom line, but to the experiences of our customers and the well‑being of our communities.

What you’ll do

• Approach and analyze ambiguous, high‑stakes challenges with a structured, hypothesis‑driven mindset to ensure our AI roadmap solves real customer pain points, rather than just chasing technology trends
• Support the development of AI strategy and operations to ensure that our AI strategy accelerates our "Customers First" promise and drives our social purpose—whether that’s using AI to reduce our carbon footprint, enabling safer digital communities, or making work easier for our Team Members
• Design and manage the Chief AI Office scorecard, defining KPIs that track financial ROI alongside Customer Experience (CX) improvements and Team Member engagement, and their reporting to stakeholders
• Develop robust business cases, model financial outcomes and forecast ROI, while explicitly quantifying the value delivered to our stakeholders
• Translate technical complexity and financial data into executive‑level clarity. You will lead the storytelling for critical strategy and planning forums using high‑impact presentations to stakeholders across the organization
• Collaborate effectively and nurture relationships with teams within the Chief AI Office and across other business units at TELUS

What you bring

• Structured Problem Solving: You possess a top‑tier strategy skillset (logic trees, MECE frameworks, hypothesis‑driven analysis) to derive answers through rigorous analysis
• Commercial Acumen: You can link strategy to the P&L. You can define outcomes, build financial models, and measure success through quantitative scorecards
• Executive Storytelling: You are an expert in top‑down communication to produce concise executive summaries that directly prompt leadership decisions
• Visual Presentation: You have a knack for creating "board‑ready" slides that visually communicate complex data, scorecards, and strategy clearly and persuasively
• End‑to‑end Ownership: You have a track record of independently driving initiatives. You anticipate roadblocks, plan around them, and deliver results without constant oversight
• Passion for creating value: You have a genuine passion for creating value, understanding its multidimensional nature across financial, experiential, and social outcomes—for customers, colleagues, and communities

Qualifications

• 5‑7 years of experience in Management Consulting or a Corporate Strategy role within a large, complex organization
• University degree in Business, Engineering, or IT Management; an MBA or Masters is highly desirable
• An infectious positive attitude, high emotional intelligence, and the ability to build relationships that convert skeptics into partners

Salary Range: $102,000‑$154,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn’t match your expectations. We’re open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in‑office, virtually or a combination of both, based on the role’s requirements
• Generous company‑matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and IoT will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, startups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.