Senior Strategic Account Manager, GTM

Chainlink Labs; Canada; Remote; CAD 120,000 - 180,000; Full time

Job summary

Chainlink Labs is seeking an ambitious senior account leader to own and grow a portfolio of top DeFi protocols. You will manage multi-stakeholder relationships and articulate how Chainlink adds value across risk, governance, and product teams.

You will work in a remote-first, globally distributed environment, coordinating with Solutions Architects, Product, Legal and Marketing to deliver integrations, launches and co-marketing initiatives. Travel up to 20%+ is expected.

Qualifications

• 3+ Years of extensive account, new business and/ or relationship management in technical environments with experience managing large and complex accounts, and successfully engaging stakeholders at all levels and functions within organizations.
• Knowledge of web3 / blockchain technology and strong experience with DeFi (including personal hands-on experience with DeFi). A clear grasp of how Chainlink plugs into DeFi protocols and the respective value.
• Technical fluency. You can hold your own in product and architecture discussions with protocol engineers and know when to bring in relevant stakeholders (Solutions Architects, Product Managers, etc.)
• Strong commercial judgment and negotiation skills. You’ve structured and closed multi-stakeholder deals, including custom high-value arrangements.
• Excellent written and verbal communication: governance forum posts, executive summaries, proposals and live negotiations.
• Comfortable with ambiguity and a fast-moving, globally distributed environment, and able to manage several high-importance accounts at once.
• Able to travel 20%+

Responsibilities

• Own and grow strategic DeFi accounts; build relationships with founders, risk teams, and service providers.
• Be a trusted advisor; understand each protocol’s roadmap, governance, and economics to articulate Chainlink's value.
• Bridge customer feedback to Product, Engineering, and GTM to influence roadmaps.
• Coordinate cross-functional delivery with Solutions Architects, Product, Legal and Marketing to deliver integrations, launches and co-marketing.

Skills

Account management

Web3 / DeFi knowledge

Technical fluency

Negotiation skills

Communication skills

Ambiguity tolerance

Travel willingness

Job description

About Chainlink

Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more. Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi.

About Chainlink

Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more. Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi. Many of the world’s largest financial services institutions have also adopted Chainlink’s standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve. Learn more at chain.link.

Your Impact

• Own and grow strategic DeFi accounts. You’ll be the main business owner for a portfolio of top DeFi protocols (lending, perps/derivatives, LSTs/LRTs, etc). Your goal is to support and grow the adoption of Chainlink services in your porfolio.
• Be a trusted advisor. You’ll build multi-threaded relationships with founders, core contributors, risk teams, DAO delegates and service providers. You’ll understand each protocol’s roadmap, governance and economics well enough to shape where Chainlink fits and adds value.
• Be the voice of the customer internally. You’ll bring product feedback, feature requests back to Product, Engineering and GTM to influence the roadmap and prioritize accordingly based on customer needs
• Orchestrate cross-functional delivery. You’ll coordinate Solutions Architects, Product, Legal and Marketing so that integrations, launches and co-marketing deliver against internal and partner expectations/objectives.

Skills & Qualifications

• 3+ Years of extensive account, new business and/ or relationship management in technical environments with experience managing large and complex accounts, and successfully engaging stakeholders at all levels and functions within organizations.
• Knowledge of web3 / blockchain technology and strong experience with DeFi (including personal hands-on experience with DeFi). A clear grasp of how Chainlink plugs into DeFi protocols and the respective value.
• Technical fluency. You can hold your own in product and architecture discussions with protocol engineers and know when to bring in relevant stakeholders (Solutions Architects, Product Managers, etc.)
• Strong commercial judgment and negotiation skills. You’ve structured and closed multi-stakeholder deals, including custom high-value arrangements.
• Excellent written and verbal communication: governance forum posts, executive summaries, proposals and live negotiations.
• Comfortable with ambiguity and a fast-moving, globally distributed environment, and able to manage several high-importance accounts at once.
• Able to travel 20%+

Preferred Qualifications

• Hands-on development experience on web3/Defi projects
• Strong experience dealing with DAO’s
• Technical background or the ability to read Solidity and on-chain data.
• Knowledge of the market landscape in data infrastructure/oracles, interoperability and orchestration.
• Exposure to institutional or TradFi-adjacent DeFi (RWAs, tokenized funds, stablecoin issuers).
• Experience in a high-growth startup or scale-up.

Chainlink Labs is a remote-first organization and employment eligibility is contingent upon residing in an approved hiring jurisdiction. Team members may work outside their primary country of legal residence for a maximum of 90 days per calendar year. Please discuss your current location, legal residence, and work authorization with your recruiter during your initial conversation. Unless otherwise stated for a specific role, we require working hours that overlap with Eastern Time (ET).

We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

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