Senior SRE (Python) - Observability & ServiceNow

NTT DATA; Montreal; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A technology services leader in Montreal is seeking a Site Reliability Engineer with strong Python and ServiceNow skills. The role involves optimizing system performance, troubleshooting issues, and providing metrics for product reliability. Candidates should have over 7 years of relevant experience and be willing to work onsite at least 3 days a week. This position offers a hybrid work model and a collaborative environment.

Qualifications

• 7+ years of experience in software development.
• 7+ years of experience with ServiceNow administration.
• 7+ years of development experience in any programming language.

Responsibilities

• Maximize availability and performance of systems through optimized operational tasks.
• Troubleshoot ServiceNow issues and collaborate on solutions.
• Deliver observability metrics to measure product reliability.
• Be dependable during on-call rotations.
• Understand and document ServiceNow dependencies.
• Prioritize technical debt impacting client satisfaction.
• Provide feedback on SRE policies for continuous improvement.
• Report to the office at least 3 days per week.

Skills

Software development in Python

ServiceNow administration

Communication skills

Teamwork

Problem-solving during emergencies

Job description

A technology services leader in Montreal is seeking a Site Reliability Engineer with strong Python and ServiceNow skills. The role involves optimizing system performance, troubleshooting issues, and providing metrics for product reliability. Candidates should have over 7 years of relevant experience and be willing to work onsite at least 3 days a week. This position offers a hybrid work model and a collaborative environment.