Senior Specialist, Business Development

BCLC; Vancouver; On-site; CAD 129,000; Full time

Job summary

A leading gaming corporation in Vancouver is looking for a Senior Specialist in eGaming Business Development. This position is responsible for developing B2B sales strategies and providing operational oversight to maximize revenue through innovative approaches. Candidates should have a degree in Sales, Marketing, or Business Administration and substantial experience in the eGaming and Gambling industry. This role offers competitive compensation and is full-time for 18 months.

Qualifications

• 4 to 6 years in eGaming with key stakeholder relationships.
• 5 or more years of experience in the Gambling industry.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Develop and execute B2B sales strategies for eGaming.
• Provide operational oversight to drive growth and maximize revenue.
• Manage relationships with B2B and Business Development counterparts.
• Oversee B2B invoicing and financial reconciliation.

Skills

Understanding of revenue forecasting

Exceptional communication skills

Knowledge of the gaming industry

Excellent interpersonal skills

Education

Post-secondary degree in Sales, Marketing or Business Administration

Tools

MS Office suite

Job description

Employment Information

Job Type: 18 Months, Full Time

Salary Range: $82,108.00-$102,635.00-$128,294.00

Expected Salary: Our typical hiring range will be +/- 10% of the midpoint listed above. Factors influencing this decision include qualifications and market conditions for the role.

Overview

BCLC’s two offices are located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples in Vancouver and the Tk’emlúps te Secwépemc territory, situated within the Secwépemc Nation in Kamloops. We honour and respect the people, the territory, and the land we are part of.

Our Operations Division manages both provincial & national lottery games as well as instant lotteries through over 3000 retail partners across the province. The division provides gaming technology and sets standards, policies and procedures across 37 casino properties in BC, ensuring a high standard of security and integrity.

We also provide online gambling through Playnow.com and our Lotto app, including lottery, sports betting, Bingo, Keno, online slots, or online casino games and Live Dealer table games where players can choose the online version of their favorite games while connecting with others across the province. The Operations group is what makes it all happen, through day‑to‑day operations, project improvements, sales management, facilities, business intelligence and innovation.

This team of passionate professionals with diverse backgrounds is directly accountable for earning revenue for the province. They work together as one group to ensure clear direction for BCLC’s priorities across all lines of business, ensuring a high degree of player experience and entertainment in each of the games we offer.

As a Crown Corporation earning over a billion dollars in annual revenue, BCLC’s commitment to giving funds back to the province is integral to our business—but only one piece of the picture. At BCLC, we strive to generate win‑wins for the greater good. Everything we do supports the well‑being of all involved. Our Social Purpose aspires to ensure that, in all our endeavors and relationships, nobody loses and everyone we touch comes out ahead. BCLC is committed to creating a welcoming workplace where everyone feels safe, included and valued. We build a team that reflects the diversity of the communities we serve, and we celebrate differences.

Job Summary

The Senior Specialist, eGaming Business Development is responsible for developing and executing B2B sales strategies and providing operational oversight, while supporting changes in eGaming technology systems that drive growth and maximize revenue and profit through creative and innovative approaches for the eGaming division. This role leads, understands, and facilitates customer relationships, representing both BCLC and B2B needs in a mutually beneficial manner. The Senior Specialist will utilize knowledge of PlayNow’s product lines and vendor systems to guide management of the existing player base, based on a strategic understanding of customers’ unique business challenges.

Key Accountabilities

• Maintains a strong understanding of current BCLC strategies in a multitude of areas including Marketing, Analytics, Product, CRM, Business Technologies and others in relation to B2B and Business Development partners and programs.
• Develops and implements innovative solutions to achieve maximum financial results for the customer, ensuring all required work is executed to achieve broader organizational results, and brings creative, practical ideas to address growing challenges.
• Liaises with internal BCLC areas to assist with management and direction of B2B and Business Development product and technology enhancements and projects, focusing on the needs of the final customer.
• Acts as the business representative in the implementation of B2B related products and technologies improvements and process development.
• Provides day‑to‑day account management for the B2B portfolio, overseeing the development and implementation of B2B and Business Development business plans and strategies, and specifically develops strategic business plans with medium to high risk decisions that may have organization‑wide impact.
• Manages and maintains critical relationships with B2B and Business Development counterparts across varying political frameworks.
• Liaises with operational stakeholders, both internal and external to BCLC, to define and refine the B2B process and oversee delivery initiatives that focus on the customers’ interest.
• Oversees all B2B and Business Development invoicing and financial reconciliation.

Minimum Required Qualifications

Education and Experience

• Post‑secondary degree in Sales, Marketing or Business Administration.
• 4 to 6 years in eGaming, including experience working with Marketing, Product, CRM, and managing key stakeholder relationships.
• 5 or more years of experience in the Gambling industry.
• An equivalent combination of education and experience may be considered.

Technical Requirements

• Understanding of basic revenue forecasting, profit management and business planning concepts.
• Thorough understanding of BCLC’s and PlayNow’s strategic direction, with the ability to represent those strategies to current and potential partners.
• Extensive understanding of PlayNow platform systems and vendors.
• Exceptional communication, public relations, and presentation skills with the ability to negotiate and influence decision making.
• Demonstrated ability to navigate ambiguous or unknown territories by drawing parallels where possible, and using evidence‑based judgment.
• Excellent interpersonal skills with an aptitude to influence and speak to a variety of audiences to achieve mutually beneficial outcomes.
• Knowledge of the gaming industry and understanding of inherent issues and risks with this entertainment channel both within BC and other jurisdictions.
• Knowledge of Gaming criteria under the Criminal Code of Canada is preferred.
• Computer skills – MS Office suite.