Senior Software Engineer II

SurveyMonkey; Ottawa; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading survey platform is looking for an experienced engineer to design and operate large-scale backend systems. This role involves developing intelligent data services and integrating AI capabilities into the platform. The ideal candidate has over 8 years of experience in backend engineering, proficient in Node.js and TypeScript. This position is hybrid, requiring up to 1 day per week in-office work.

Benefits

Flexible work environment

Employee development programs

Inclusive workplace culture

Qualifications

• 8+ years of experience in backend or platform systems.
• Strong proficiency in modern backend technologies.
• Experience with data-quality and governance systems.
• Familiarity with AI and data systems.

Responsibilities

• Design, build, and operate large-scale backend systems.
• Develop data services improving quality and privacy.
• Integrate AI capabilities into the platform.
• Drive technical excellence and mentorship.

Skills

Backend system design

Node.js/TypeScript

Distributed architectures

Data quality and governance

Collaboration and communication

Job description

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com .

What we’re looking for

This role reports to the Senior Engineering Manager for the Growth Platform team, which builds the experimentation, analytics, and data infrastructure powering every product decision at SurveyMonkey. You’ll join a high-impact group of engineers focused on reliability, developer experience, and the next generation of intelligent data systems. You will help build intelligent infrastructure that enhances data quality, privacy, and the reliability of downstream analytics across the company. If you’re excited to design foundational systems that power data-driven decision making, this is the opportunity to do it.

What you’ll be working on

• Design, build, and operate large-scale backend and data systems that route and process hundreds of millions of events with high reliability, observability, and performance
• Develop intelligent data services that improve data quality, privacy, and trust, including validation, schema drift, and automated guardrails.
• Integrate AI capabilities into the platform using technologies such as Amazon Bedrock to power detection, anomaly monitoring, and insight generation.
• Drive technical excellence and mentorship by contributing to architecture reviews, improving developer experience, and helping the team adopt modern, reliable, and scalable engineering practices.
• Collaborate cross-functionally with data engineers, analysts, product managers, and other software engineers to design APIs, ensure clean data flows, and enable high-quality experimentation and analytics across the company.

We’d love to hear from people with

• 8+ years of experience designing, building, and operating large-scale backend or platform systems with a focus on reliability, performance, and observability.
• Strong proficiency in modern backend technologies, particularly Node.js/TypeScript, and familiarity with distributed, event-driven architectures (e.g., Kafka, Kinesis, Pub/Sub).
• Experience with data-quality and governance systems, such as schema validation, PII/drift detection, or event instrumentation at scale.
• Familiarity with AI and data systems. Comfortable using foundation-model APIs (e.g., Amazon Bedrock or Claude) to enable intelligent capabilities.
• A collaborative, product-minded engineer who communicates clearly across disciplines and mentors while balancing innovation with pragmatic delivery.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI - Hybrid

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life.

We live our company values —like championing inclusion and making it happen— by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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