Senior Software Engineer, AI Enablement

Xero; Vancouver; Remote; CAD 120,000 - 170,000; Full time

Job summary

Xero is seeking a Senior Software Engineer for AI Enablement. You will own internal AI tooling and platforms from experimentation to production, including runbooks, monitoring, and rollback thinking to keep systems reliable for engineers across the organization.

You’ll help shape an internal skills marketplace and AI distribution platform, collaborating with AWS, Microsoft and GitHub on early-access tech not yet public, and working with a globally distributed team across Australia/New Zealand

Qualifications

• Hands-on software engineering experience with C#, .NET and AWS.
• Built internal tools or platforms used by other engineers.
• Production discipline: runbooks, monitoring and rollback planning before go-live.
• Clear communication and ability to bring others along with ideas, not just code.

Responsibilities

• Own projects end-to-end from early experimentation to production with reliability focus.
• Develop AI tooling and internal platforms like skills marketplace and AI distribution platform.
• Collaborate with AWS, Microsoft and GitHub on early-access tech not yet public.
• Help shape technical direction for internal AI enablement across Xero’s engineering org.

Skills

C#

.NET

AWS

Python

TypeScript

Job description

Senior Software Engineer, AI Enablement

The role & impact

You'll join a small team that builds the tools, platforms and best practices helping engineers across Xero work with AI. Rather than shipping something once and moving on, you'll own it end to end from early experimentation through to production, including the run books, monitoring and rollback thinking that keep it reliable once real engineers depend on it day to day.

This is a role with real influence. You'll help shape the technical direction of an internal skills marketplace and AI distribution platform used across the wider engineering organisation, work directly with vendors like AWS, Microsoft and GitHub on technology that isn't public yet, and help guide and challenge a team that's still early in its AI journey.

The team & how they connect

The AI Enablement team sits within Engineering Experience and focuses on helping product engineering teams work faster and better with AI through platforms, tooling and practical guidance rather than just standard tooling. It's a close-knit team, spread across Melbourne, Sydney and the Sunshine Coast, with a product manager based in Wellington, who stay connected through regular syncs and a genuinely collaborative way of working despite the distance.

Initially, you will focus on

• Our current stack is C#, .NET and AWS, with Python and TypeScript picked up along the way for AI tooling

• Building an internal skills marketplace and a distribution platform for AI tools used across Xero's engineering org

• Developing guidance and best practice for authoring agent skills, including agents for remediation tasks

• Collaborating directly with AWS, Microsoft and GitHub on early-access technology not yet available in market

Where and how you can work

You can be based anywhere in Australia, and we're also open to candidates based in New Zealand. The team works in a hybrid way and is used to connecting across time zones, with regular in person boost days to come together, plan and collaborate as a team.

Here are some of the things we're looking for, for this role

• You bring hands-on software engineering experience, ideally with C#, .NET and AWS — if your background is elsewhere, we're still keen to talk, as good engineers pick up new stacks quickly

• You've built internal tools or platforms that other engineers genuinely relied on

• Production discipline matters to you: You write runbooks, set up monitoring and think through rollback before anything goes live

• You communicate clearly and know how to bring people along with an idea, not just ship code quietly in the background

• You're curious about coding agents and AI-native tools, and you keep an eye on where AI engineering is heading

• You can challenge a decision directly and respectfully, and you learn new things in a structured, quality-focused way