Senior Service Desk Technician - IT Support & Imaging

Griffith Foods; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A food product development partner is seeking a Service Desk Technician III in Toronto, Ontario. This role involves supporting IT operations, managing hardware procurement and installation, and ensuring excellent customer service. The ideal candidate should have a bachelor's degree in IT, experience in PC management, and knowledge in various technical areas. This position offers a range of benefits, including health coverage and career development opportunities.

Benefits

Paid top-up for Pregnancy, Parental and Compassionate Care leave

Health and Group Benefits

Education reimbursement program

Annual wellness allowance

Qualifications

• 3-5 years of experience in PC / desktop management.
• Microsoft or A certifications preferred.
• Hands-on experience with networks and workstations.

Responsibilities

• Support global standardization and asset management processes.
• Negotiate with vendors for pricing and service.
• Perform installation and maintenance of hardware.

Skills

PC / desktop management

Customer service

Network configuration

SCCM knowledge

Microsoft Office Installation

Education

Bachelor's degree in Information Technology or related field

Tools

SCCM

Cisco VOIP

Active Directory

Job description

A food product development partner is seeking a Service Desk Technician III in Toronto, Ontario. This role involves supporting IT operations, managing hardware procurement and installation, and ensuring excellent customer service. The ideal candidate should have a bachelor's degree in IT, experience in PC management, and knowledge in various technical areas. This position offers a range of benefits, including health coverage and career development opportunities.