Senior Salesforce Administrator (18-month contract)

Fullscript; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare technology company in Ottawa is seeking an experienced Salesforce Administrator. The role involves overseeing Salesforce support, maintenance, and enhancements. Ideal candidates should have over 5 years of experience in Salesforce administration, expertise in Salesforce architecture, and familiarity with Sales Cloud and Service Cloud. This position offers a competitive compensation package, flexible work arrangements, and a focus on professional growth.

Benefits

Competitive compensation package

Flexible PTO policy

Comprehensive benefits package

Employee discount on products

Opportunity to work remotely

Qualifications

• 5+ years of experience as a Salesforce Administrator in a SaaS or high-growth environment.
• Strong expertise in Salesforce architecture, including flows and custom object design.
• Experience with system integrations and third-party applications.

Responsibilities

• Serve as the primary Salesforce administrator, overseeing support, maintenance, and enhancements.
• Collaborate with the Senior Manager, Revenue Operations Systems to execute the Salesforce roadmap.
• Design, build, and maintain Salesforce objects, workflows, and validation rules to meet business needs.

Skills

Salesforce Administration

Problem-solving

Collaboration

Education

Salesforce Administrator certification

Tools

Sales Cloud

Service Cloud

Job description

Overview

Employer Industry: Healthcare Technology

Why consider this job opportunity:

• Competitive compensation package including equity
• Flexible PTO policy to support work-life balance
• Comprehensive benefits package with additional perks
• Employee discount on a wide range of products for family and friends
• Opportunity to work remotely, allowing for a personalized work environment
• Join a culture that values innovation and supports personal and professional growth

What to Expect (Job Responsibilities)

• Serve as the primary Salesforce administrator, overseeing support, maintenance, and enhancements
• Collaborate with the Senior Manager, Revenue Operations Systems to execute the Salesforce roadmap
• Design, build, and maintain Salesforce objects, workflows, and validation rules to meet business needs
• Optimize Salesforce usage to streamline processes and enhance data quality
• Monitor system performance, troubleshoot issues, and implement solutions to ensure reliability

What is Required (Qualifications)

• 5+ years of experience as a Salesforce Administrator in a SaaS or high-growth environment
• Strong expertise in Salesforce architecture, including flows and custom object design
• Experience with system integrations and third-party applications
• Familiarity with Sales Cloud and Service Cloud
• Salesforce Administrator certification required; Advanced Administrator or Platform App Builder certification is a plus

How to Stand Out (Preferred Qualifications)

• Familiarity with ancillary tools in the tech stack, such as Gong, Iterable, Guru, ZoomInfo, Snowflake, or Rudderstack
• Excellent problem-solving skills and ability to manage multiple projects simultaneously
• Exceptional collaboration skills with stakeholders across various departments

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