Senior Salesforce Admin for Product Support & Config

Diverse Lynx; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A technology solutions provider in Toronto is seeking a Senior Salesforce Administrator to manage production support and configuration for Sales/Service Cloud. The ideal candidate will have over 5 years of experience, Salesforce Admin certification, and excellent communication skills. Experience with FSC and advanced Service Cloud features is preferred. This role emphasizes diversity and equal opportunity in hiring.

Qualifications

• 5+ years’ Salesforce Administrator experience is required.
• Proven capability to perform production support and configuration.
• Experience in triaging incidents, driving RCA, and delivering solutions.

Responsibilities

• Own production support across Sales/Service Cloud.
• Manage users, roles, permissions, flows, and validation rules.
• Partner closely with business and clients on configurations.

Skills

Salesforce Admin certification

Excellent communication

FSC knowledge/certification

App Builder experience

Service Cloud advanced features

DevOps Center/Copado experience

Job description

A technology solutions provider in Toronto is seeking a Senior Salesforce Administrator to manage production support and configuration for Sales/Service Cloud. The ideal candidate will have over 5 years of experience, Salesforce Admin certification, and excellent communication skills. Experience with FSC and advanced Service Cloud features is preferred. This role emphasizes diversity and equal opportunity in hiring.