Senior Sales Representative

Novartis; Field; On-site; CAD 55,000 - 95,000; Full time

Job summary

Novartis seeks a Specialty Sales Consultant in British Columbia, Canada, to engage healthcare professionals and stakeholders with value-based conversations. You will drive sales, collaborate with Oncology teams and cross-functional partners to deliver patient-centric solutions and sustainable growth.

The role emphasizes data-driven territory management, ethical conduct, and strong collaboration skills to improve patient outcomes and extend lives through innovative medicines.

Qualifications

• Specialty pharmaceutical sales experience.
• Strong customer focus with results delivery.
• Advanced business acumen, strategic thinking and planning.
• Comfort with digital tools, analytics, and omnichannel engagement.
• Self-motivated, entrepreneurial mindset with energy.
• Excellent collaboration and stakeholder management, team oriented.
• Willingness to travel across British Columbia and Saskatchewan.

Responsibilities

• Identify and prioritize high-potential customers through data-driven insights to drive sales growth.
• Engage in value-based conversations to understand needs and pain points.
• Personalize customer engagement journeys using multichannel approaches.
• Deliver customer-centric experiences beyond clinical differentiation by understanding the healthcare ecosystem.
• Build relationships with opinion leaders and medical influencers to influence outcomes.
• Develop and adjust territory, account, and interaction plans using data sources.
• Collaborate with cross-functional teams to co-create solutions for patient and customer needs.
• Adhere to Novartis Code of Ethics and Values & Behaviors.

Skills

Pharmaceutical sales

Customer focus

Strategic thinking

Digital tools

Analytics

Omnichannel

Entrepreneurial mindset

Team collaboration

Travel willingness

Tools

CRM software

Job description

Summary

The Specialty Sales Consultant is a key driver of customer engagement and sales performance, acting as the face of our customer experience approach. In this role, you will build strong, value-based relationships with healthcare professionals (HCPs) and stakeholders to deliver meaningful outcomes for patients and drive sustainable business growth.

Summary

The Specialty Sales Consultant is a key driver of customer engagement and sales performance, acting as the face of our customer experience approach. In this role, you will build strong, value-based relationships with healthcare professionals (HCPs) and stakeholders to deliver meaningful outcomes for patients and drive sustainable business growth. As part of our Oncology team, you will collaborate closely with cross‑functional partners to deliver impactful, customer-centric solutions. We are seeking a passionate, results‑driven professional who is eager to contribute to our mission to reimagine medicine and improve and extend people’s lives.

Location

British Columbia, Canada

This role is based in British Columbia, Canada. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Key Responsibilities

• Identify and prioritize high‑potential customers (HCPs and stakeholders) through data‑driven insights to drive competitive sales growth.
• Engage in value‑based conversations (in‑person and virtual) to understand customer needs, decision drivers, and pain points.
• Personalize and orchestrate customer engagement journeys aligned with HCP preferences using multichannel approaches.
• Deliver impactful, customer‑centric experiences beyond clinical differentiation by understanding the healthcare ecosystem.
• Build and maintain strong relationships with key opinion leaders and medical influencers, influencing behaviors to improve patient outcomes.
• Develop and dynamically adjust territory, account, and customer interaction plans using available data sources.
• Collaborate compliantly with cross‑functional teams to co‑create solutions addressing unmet patient and customer needs.
• Demonstrate integrity, transparency and accountability by adhering to Novartis Code of Ethics and Values & Behaviorsc.

Essential Requirements

• Specialty pharmaceutical sales experience with a proven track record of success.
• Strong customer focus with demonstrated excellence in execution and results delivery.
• Advanced business acumen, strategic thinking, and planning capabilities
• High level of comfort with digital tools, analytics, and omnichannel engagement.
• Self‑motivated, entrepreneurial mindset with strong curiosity and energy.
• Excellent collaboration and stakeholder management skills, with a strong team orientation.
• Availability to travel across British Columbia and Saskatchewan to support territory management.

Desirable Requirements

• Experience in Oncology, preferably breast cancer, is considered an asset.
• Previous experience managing the British Columbia & Saskatchewan territory is an asset.

Commitment to Diversity and Inclusion

Novartis is committed to building outstanding, inclusive work environment and diverse team’s representatives of the patients and communities we serve.

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards

Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB)