Senior Sales Associate

EQ3 Canada; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A Canadian furniture retailer in Toronto is seeking a collaborative and enthusiastic Sr. Sales Associate to enhance customer experience in-store. The role involves assisting customers with their selections, processing payments, and maintaining an organized storefront. Ideal candidates will have at least two years of retail experience and a high school diploma, demonstrating strong communication and customer service skills. The company offers competitive compensation and employee benefits including discounts and work-life balance.

Benefits

Paid time off

Competitive compensation

Employee discount program

Community engagement activities

Qualifications

• Minimum two years of experience in a retail sales environment.
• Proficiency in retail operations, customer service, and sales goals.
• Ability to lift up to 40 lbs and stand for extended periods.

Responsibilities

• Act as an ambassador of the brand and assist customers.
• Help customers with the checkout process and returns.
• Maintain store cleanliness and organization.

Skills

Retail sales experience

Customer service

Communication skills

Organizational skills

Education

High school diploma

Post-secondary experience in sales

Tools

Point of Sale systems

Microsoft Office

Job description

EQ3 was born in opposition to trends, vowing instead to focus on timeless designs. We make furniture not fast, but to last. Our greatest hope is to have our pieces passed down like heirlooms. We pride ourselves on being innovators in our industry, and we believe that the more voices and choices we incorporate into our perspective, the better we’re able to find creative solutions for modern life. Everything we do is made in consideration of people, of the planet and of our space.

We are looking for an enthusiastic, collaborative individual to join our Retail Team as a Sr. Sales Associate.

THE DETAILS:

You’ll be joining our Liberty Village team at 3-51 Hanna Avenue, Toronto, ON, in a full-time capacity

• You’ll act as an ambassador of our brand, taking care to ensure every customer feels like a guest in our home. It’s your job to give a positive first impression, find the items they need, and suggest additional items to help build their dream space
• Once their items have been selected, you’ll help customers check out, process their payment, and assist customers with returns/exchanges as necessary
• You’ll be a point of contact for customers, helping them with inquiries and relaying comments to the management team
• You’ll work with the team to keep the storefront clean, organized, and visually appealing. You’ll also handle return/go-back items
• As a key holder, you’ll be in charge of opening the store at the start of the day and closing up at the end

WHAT YOU BRING TO THE TABLE:

• Minimum two (2) years of experience in a retail sales environment; a combination of education and experience may be considered
• High school diploma. Post-secondary experience in sales and retail customer service would be considered an asset
• Proficiency in retail operations and systems (Point of Sale, Microsoft Office), as well as a basic understanding of inventory management and product flow
• A high standard of quality when it comes to customer service, performance, accuracy, and sales goals
• The ability to self-motivate, organize, and be persuasive in their communication style
• The ability to lift up to 40 lbs and stay on your feet for extended periods of time

WORK LIFE AT EQ3:

• A company that supports work-life balance with paid time off and flexibility
• Competitive compensation and benefit packages
• Employee discount program for products, wellness plans, group banking and more
• EQ3 Spirit Committee that promotes community engagement, rewards, and recognition for all employees
• Surround yourself with a community that supports professional growth and collaboration

CLOSING DATE

Open until posting is filled

HOW TO APPLY

Submit your complete application by clicking on “Apply to Position” now!

We thank all interested individuals; however, only those selected for an interview will be contacted.