Senior Sales Account Manager (CPS)

O-I Glass; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A global glass packaging company is seeking a Senior Sales Account Manager to manage strategic accounts and drive business acquisition in Toronto. The ideal candidate should have over 7 years of sales experience, strong operations background, and proficiency in managing key accounts. This role requires excellent negotiation, analytical skills, and the ability to collaborate across departments to enhance sales growth and operational efficiency. It offers various benefits, including medical coverage and retirement plans.

Benefits

Vacation time and paid holidays

Medical and dental coverage

401(k) retirement plans with employer contributions

Employee Assistance Program

Qualifications

• 7 years of sales/management experience required.
• Experience in sales within Canada and the US is essential.
• Proven skills in account management and business development.

Responsibilities

• Develop and implement business strategies to meet revenue targets.
• Utilize market trends for accurate sales forecasting.
• Build and maintain relationships with key accounts.
• Drive sales performance through market analysis.
• Streamline logistics and order fulfillment processes.
• Ensure compliance in contract management.
• Collaborate across departments for account initiatives.
• Analyze sales KPIs and report to leadership.

Skills

Sales Management

Supply Chain Management

Customer Relationship Management

Strategic Planning

Data Analysis

Negotiation

Bilingual in French and English

Education

Bachelor’s Degree (Business or equivalent discipline)

Tools

CRM Software

SAP

Job description

Overview

To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.

O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable and more exciting world. We transform the industry to make glass more relevant and more accessible to more people.

Role

Senior Sales Account Manager (CPS) is responsible for managing strategic accounts and driving business acquisition within a across all categories channels. With a strong background in sales, operations, and supply chain management, this role focuses on portfolio management, demand forecasting, inventory management, and logistics optimization to support both sales growth and operational efficiency. The ideal candidate brings a deep understanding of operational processes, supply chain dynamics, and account management, ensuring seamless coordination between sales, inventory, and fulfillment to meet customer needs.

This role is ideal for a results-driven professional with a passion for sales growth, operational efficiency, and customer relationship management in a dynamic, fast-paced environment.

Responsibilities

• Business Strategy & Execution: Develop and implement short- and mid-term business strategies to meet or exceed revenue targets on a monthly, quarterly, and annual basis.
• Forecasting & Demand Planning: Utilize market trends, historical data, and customer insights to develop accurate sales forecasts and coordinate with supply chain teams to ensure optimal inventory levels.
• Account & Relationship Management: Build and maintain strong relationships with key global accounts, ensuring alignment with business objectives and fostering long-term partnerships.
• Sales & Revenue Growth: Drive sales performance through data-driven decision-making, market analysis, and collaboration with cross-functional teams to optimize pricing, promotions, and distribution.
• Operations & Supply Chain Coordination: Leverage operational expertise to streamline inventory management, logistics, and order fulfillment, reducing inefficiencies and enhancing service levels.
• Legal Compliance & Contract Management: Collaborate closely with the sales, production, and quality teams to ensure all contracts adhere to company guidelines and regulatory requirements. Safeguard the company's interests by meticulously reviewing and negotiating terms, ensuring compliance with industry standards, and supporting the achievement of business objectives.
• Cross-Functional Collaboration: Partner with marketing, finance, and operations to execute account-specific initiatives and develop strategies that enhance market penetration and brand visibility.
• Performance Monitoring & Reporting: Analyze key performance indicators (KPIs), create sales reports, and present insights to senior leadership to ensure transparency and accountability in achieving targets.

Qualifications

• Bachelor’s Degree (Business or equivalent discipline highly preferred)
• 7 years of sales/management experience
• Experience working with a multi-national company with sales in both Canada and the United States
• Ideally experienced with Key Account Management Programs

• Proven experience in sales, account management, or business development within consumer products, logistics, or a related industry.
• Strong operations background with expertise in supply chain, inventory management, and fulfillment processes.
• Ability to analyze sales data, identify trends, and develop actionable strategies to drive revenue growth.
• Experience working with global key accounts and managing high-value client relationships.
• Proficiency in CRM software, SAP, or other enterprise sales and inventory management systems.
• Excellent negotiation, communication, and strategic planning abilities.
• Bilingual in French and English preferred

Benefits

• Vacation time and paid holidays
• Medical, dental, prescription and vision care coverage
• Pre-tax accounts
• Well-being program which includes opportunity to earn employer contributions
• Life and AD&D Insurance
• Disability Insurance
• 401(k) retirement saving plans with employer contributions
• Financial advisors to assist with retirement planning and financial wellness
• Employee Assistance Program

EEO Statement

All your information will be kept confidential according to EEO guidelines.

O-I is an Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact O-I at [e-mail] and let us know the nature of your request and your contact information.