Senior Revenue Assurance & Process Automation Analyst

TELUS; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading telecommunications company in Toronto seeks a Senior Business Analyst to drive strategic process optimization and oversee monthly vendor settlements worth $45 million. The role involves documenting and optimizing critical processes, investigating payment issues, and creating reports using advanced analytical tools like SQL and Excel. The ideal candidate should have over 10 years of experience in telecom business analysis and a relevant degree.

Qualifications

• 10+ years of experience in revenue assurance process improvement, financial systems or business analysis in telecom or a similar industry.
• CPA or process improvement certifications are strong assets.
• Strong understanding of telecom revenue streams, billing systems and settlement logic.
• Strong knowledge of RA best practices and telecom business operations.
• Excellent written and verbal communication skills for cross-functional collaboration.

Responsibilities

• Document and optimize critical settlement processes at scale.
• Identify and lead implementation of automation solutions.
• Bridge strategic alignment between business and technical teams.
• Investigate payment issues and implement fixes.
• Create reports and dashboards using SQL and Excel.

Skills

SQL

Agile

Business Analysis

Data Analysis Skills

Education

Bachelor's degree in Finance, Accounting, Business, Engineering or Computer Science

Tools

Advanced Excel (Power Query, VBA)

SQL (Oracle / GCP)

Tableau / Power BI

Job description

A leading telecommunications company in Toronto seeks a Senior Business Analyst to drive strategic process optimization and oversee monthly vendor settlements worth $45 million. The role involves documenting and optimizing critical processes, investigating payment issues, and creating reports using advanced analytical tools like SQL and Excel. The ideal candidate should have over 10 years of experience in telecom business analysis and a relevant degree.