Senior Retail Sales Consultant, Part-time, Tanger Outlet Centre, ON

1630 Swarovski Canada Limited; Cookstown; On-site; CAD 32,000 - 46,000; Full time

Benefits offered by this job

Employee discounts

Volunteer leave

Employee assistance program

Product training

Career development opportunities

Store awards

Job summary

Swarovski Canada Limited is seeking a Sales Consultant in Ontario who will deliver outstanding service and help guests discover our luxury product range. You will tell compelling product stories, drive sales, and promote loyalty programs while maintaining an inviting, well-organized store environment.

You are passionate about fashion and luxury brands, digitally savvy, and comfortable working in a multicultural retail setting. Training and development opportunities are provided.

Qualifications

• Experience in delivering exceptional customer service.
• Ability to engage customers through storytelling to drive assistance and sales.
• Comfort with using retail technology and POS systems to support the shopping experience.

Responsibilities

• Deliver exceptional service and meet sales goals.
• Create memorable brand experiences through storytelling.
• Promote loyalty programs and build customer relationships.
• Maintain a welcoming, organized store environment.
• Stay up to date with product knowledge using retail tech.

Skills

Customer service

Retail experience

Storytelling

Digital tools

Team player

Tools

POS systems

Job description

Pay range

Pay range 0.00 - 0.00 with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position.

About the Job

• Deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.


• Deliver outstanding customer service and create emotional connections through storytelling.


• Build trust and lasting relationships with customers, promoting loyalty programs.


• Achieve individual and team sales goals, taking accountability for results.


• Collaborate with your team to create a welcoming, organized store environment.


• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

About You

• Passionate about fashion, luxury, or lifestyle brands.


• Experienced in a multicultural retail environment.


• Excellent and proven customer service skills and a winning personality that builds trust.


• Curious, empathetic, and results-driven team player with a commercial mindset.


• Digitally savvy and comfortable using retail technology.


• Confident expressing your individuality and bringing creative ideas to the team.

What We Offer

• Recognition awards that celebrate your achievements.


• Exclusive employee discounts on Swarovski products.


• Paid volunteering leave to support causes you care about.


• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters.


• Comprehensive product and personal training to help you grow.


• Opportunities for career development.


• Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA), AMA – Accessibility Manitobans Act and the DPC Disabled Persons Commissions Act. Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format by contacting us at [e-mail].

Swarovski Canada Limited appuie l’inclusion complète des personnes handicapées, tel que prévu dans le Code des droits de la personne de l’Ontario et la Loi de 2005 sur l’accessibilité pour les personnes handicapées de l’Ontario, la Loi sur l’accessibilité pour les Manitobains et la Disabled Persons Commission Act de la Nouvelle-Écosse. Mesures d’adaptation disponibles sur demande. Si vous avez des questions ou besoin de matériel adapté, veuillez communiquer avec nous, à [e-mail].

Relevant for Canada only: Nova Scotia - Disabled Persons Commissions Act (DPC) Manitoba - Accessibility Manitobans Act (AMA) Ontario - Accessibility for Ontarians Disability Act (AODA) Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians Disability Act (AODA). Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.