Senior Retail Sales Consultant - Part Time - Devonshire Mall, ON

Swarovski; Windsor; On-site; CAD 25,000 - 31,000; Full time

Benefits offered by this job

Exclusive employee discounts

Volunteer leave

Employee assistance program

Training and career development

Store career progression

Job summary

Swarovski Canada Limited is hiring a Sales Consultant in Windsor, Ontario to deliver exceptional service and create memorable brand experiences. You will inspire customers with passion for our products while meeting sales goals and contributing to a vibrant team.

Join a culture where service meets style, with digital tools to enhance the customer experience and exclusive employee discounts. We offer training and career development in a luxury retail environment.

Qualifications

• Passionate about fashion and luxury brands.
• Experience in multicultural retail environments.
• Excellent customer service skills and a positive personality.
• Curious, empathetic and a results-driven team player.

Responsibilities

• Deliver exceptional service and brand experiences while achieving sales goals.
• Build trust and promote loyalty programs.
• Achieve individual and team sales targets.
• Collaborate to maintain a welcoming, organized store.
• Stay current with product knowledge and use digital tools.

Skills

Customer service

Sales experience

Multicultural environment

Digital literacy

Job description

Pay range 18.48 - 22.18 Hourly with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position.

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

About the Job

• Deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

About You

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing your individuality and bringing creative ideas to the team.

What We Offer

• Recognition awards that celebrate your achievements.
• Exclusive employee discounts on Swarovski products.
• Paid volunteering leave to support causes you care about.
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters.
• Comprehensive product and personal training to help you grow.
• Opportunities for career development.
• Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA), AMA - Accessibility Manitobans Act and the DPC Disabled Persons Commissions Act. Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format by contacting us at [e-mail].

Swarovski Canada Limited appuie l’inclusion complète des personnes handicapées, tel que prévu dans le Code des droits de la personne de l’Ontario et la Loi de 2005 sur l'accessibilité pour les personnes handicapées de l'Ontario, la Loi sur l'accessibilité pour les Manitobains et la Disabled Persons Commission Act de la Nouvelle-Écosse. Mesures d’adaptation disponibles sur demande. Si vous avez des questions ou besoin de matériel adapté, veuillez communiquer avec nous, à [e-mail].

Relevant for Canada only: Nova Scotia - Disabled Persons Commissions Act (DPC) Manitoba - Accessibility Manitobans Act (AMA) Ontario - Accessibility for Ontarians Disability Act (AODA)