Senior Retail Sales Associate

Moores Clothing; Belleville; On-site; CAD 21,000 - 30,000; Full time

Job summary

Moores Clothing is seeking a Senior Retail Sales Consultant to manage customer experiences across storefronts, rentals, custom, and omni-channel services. The role includes acting as manager on duty when needed, and collaborating with brand teams to meet sales and service goals.

You will greet customers, build relationships through post-sale follow-up, and apply proven selling techniques across product lines while maintaining visual standards and accurate cash handling.

Qualifications

• Customer service culture focused on delivering a world-class experience daily.
• Desire to learn and adapt to new programs.
• Ability to collaborate with retail sales associates across levels.

Responsibilities

• Engage with a high-performing team to drive results.
• Build relationships from greeting to post-sale contact.
• Demonstrate benchmark selling techniques for retail, custom clothing, and rentals.
• Support store sales, service, and operations when acting as manager on duty.
• Assist with visual merchandising and stock counts.
• Handle the cash register at the point of sale.

Skills

Customer service

Willingness to learn

Team collaboration

Job description

Senior Retail Sales Consultant
Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a temporary flex key holder in the capacity of the manager on duty, in times of need.

Senior Retail Sales Consultant
Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a temporary flex key holder in the capacity of the manager on duty, in times of need.What You Bring

• Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment.

To Be Successful In This Role You Will

• Engage as a member of a high-performing team through trust, commitment, and a focus on results.
• Build a relationship with your customer from greeting through post-sale contact.
• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
• Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
• Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
• Handle the cash register, as a cashier, at the point of sale in the store.
• Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.